As announced before, Atlassian has removed the support for usernames in Jira Cloud. This affects Backbone synchronizations between Jira Server to Jira Cloud and Jira Cloud to Jira Cloud. Now, Atlassian is finally removing the option to search by username in a JQL as announced in this blog post. Please update any JQLs you have configured in your Backbone synchronizations and use our improved way of limiting the synchronized issues.
Questions?
Do you have questions or something is not working as expected? Please let us know and create a ticket in our support system or write an email to support@k15t.com.
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