×

You're using an outdated browser

For a better experience, keep your browser up to date. Check here for the latest version.

Manual

Create and update a synchronization

Matthias Gaiser

Matthias Gaiser Last update: Feb 26, 2019

Backbone Issue Sync allows you to integrate two Jira projects to synchronize issues.

Scope of a synchronization

Synchronizations are always configured on a project-by-project basis, always between two projects.

However, you can create multiple synchronizations per project. So if you want to connect one project with multiple projects, you can simply create multiple synchronizations for a project.

Data transmission protocol

Backbone uses the official Jira REST API in order to access both Jira projects which it integrates. If you provide a HTTPS URL when you setup the synchronization, Backbone will use an encrypted channel in order to communicate with JIRA.

Create a synchronization

  1. Firstly, open the project where you want to configure the synchronization then select Project settings > Issue Synchronization > New Synchronization > Centralized Configuration.
  2. Now, you can start configuring the synchronization:
    1. In Base URL, enter the Base URL of your JIRA instance.

    2. If you want to configure the synchronization with a proxy forward proxy server (e.g. to exit a DMZ), check Use Proxy, and click Enter Custom Proxy to add your login credentials for a proxy server that your JIRA can forward its requests to. For the proxy server address, you have to specify the full URL, including 'http://' or 'https://'.
    3. In Synchronization User enter the synchronization user's username (in this example, that's syncuser).
    4. In Sync user password, enter the synchronization user's password.

  1. On the next screen, you can select which project you want to synchronize with:
  2. Next, you can assign the synchronization a name and description. When you make multiple synchronizations for a project, it's important to name them descriptively, so you don't get them confused. However, for now, let's stick with the default.

Congratulations, you've established an synchronization! Now, carry on and configure what issue types will be synchronized between the projects.

2x3.7
We use cookies to create a secure and effective browsing experience for our website visitors and to understand how you use our site (i.e. Google Analytics). For more information: click here.
Ok