Backbone has a range of functionality for managing synchronizations:

  • Start/stop: enable or disable Backbone from syncing issues and issue data
  • Edit: allows you to edit the name and description of a synchronization
  • Configure: allows you to define what issue data gets synchronized between instances
  • Troubleshoot: allows you to Analyze & Fix Errors
  • Delete: allows you to permanently delete your synchronization. If the synchronization is not stopped, it will automatically be stopped

You can manage your synchronizations from two locations:

  • Manage a single project's synchronizations from within the Jira project management
  • Manage all synchronizations in the Jira instance from the global administration

Manage a single project's synchronizations

Select Project settings > Issue Synchronization > ••• to manage your synchronizations:

Manage a Jira instance's synchronizations

If you have Jira admin permissions, select Jira administration > Add-ons > Backbone Issue Sync > Synchronizations > ••• to manage your synchronizations: