×

You're using an outdated browser

For a better experience, keep your browser up to date. Check here for the latest version.

Manual

Outgoing Send Error

Thomas Walker

Thomas Walker Last update: Apr 26, 2017

Symptoms

An issue does not get synchronized and appears in the troubleshooting section with the category 'Issue send error' or 'System send error'.

Cause

Backbone encountered an error while sending your changes to your partner – this usually only happens in distributed configurations if a mail server is not available.

Resolution

  • Make sure the mail server you are using is available and working properly.
  • Take corresponding actions dependent on the error message (check the atlassian-jira.log for more details).
  • Contact our support team.
2x3.9
We use cookies to create a secure and effective browsing experience for our website visitors and to understand how you use our site (i.e. Google Analytics). For more information: click here.
Ok