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Manual

Create and update a synchronization

Matthias Gaiser

Matthias Gaiser Last update: Jul 11, 2019


Backbone Issue Sync allows you to integrate two Jira projects to synchronize issues.

Scope of a synchronization

Synchronizations are always configured on a project-by-project basis, always between two projects.

However, you can create multiple synchronizations per project. So if you want to connect one project with multiple projects, you can simply create multiple synchronizations for a project.

Data transmission protocol

Backbone uses the official Jira REST API in order to access both Jira projects which it integrates. If you provide a HTTPS URL when you setup the synchronization, Backbone will use an encrypted channel in order to communicate with JIRA.

Create a synchronization

  1. Firstly, open the project where you want to configure the synchronization then select Project settings > Issue Synchronization > New Synchronization > Centralized Configuration.
  2. Now, you can start configuring the synchronization:
    1. In Base URL, enter the Base URL of your JIRA instance.

    2. Optionally configure a forward proxy.
    3. In Synchronization User enter the synchronization user's username (in this example, that's syncuser).
    4. In Sync user password, enter the synchronization user's password.

  1. On the next screen, you can select which project you want to synchronize with:
  2. Next, you can assign the synchronization a name and description. When you make multiple synchronizations for a project, it's important to name them descriptively, so you don't get them confused. However, for now, let's stick with the default.

Congratulations, you've established a synchronization! Now, carry on and configure what issue types will be synchronized between the projects.


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