This use case describes how you can synchronize Jira issues bidirectionally between two projects. This can be helpful when you want to:
- Synchronize your issue data with a partner and you both want to make updates to the issues.
- Synchronize issue data with another project on the same Jira instance because some issues are affecting both projects.
With a bidirectional synchronization you can have the same data on both sides. Backbone detects each existing issue from your project(s) and creates a new issue with the same data in the other project. Afterwards, each change synchronizes between both issues.
In this guide, we will configure a Jira project so it synchronizes issues with another project bidirectionally. This guide assumes the other project already exists.
- Create a new synchronization between both projects.
- Configure Issue Type Mappings 1 and Field Mappings and make sure they are bidirectional (this is the default).
Good to know
- Backbone must be installed and licensed on both sides.
- Only the configured fields will synchronize - so you can keep some fields secret.
- Do you want to synchronize only a limited set of issues? You can limit the issues in the issue type mappings.
- Not all mappings have to be bidirectional, you can also combine bidirectional and unidirectional mappings.