Supported Jira versions

This article explains what versions of Jira can be synchronized with one another using Backbone Issue Sync.

Data Center ↔ Data Center

Backbone Issue Sync supports Jira Data Center versions 8.13 and higher. All supported versions can be synchronized with each other – e.g. you can synchronize a Jira 8.20 instance with a Jira 9.x instance.

For non-behind-firewall syncs, we will still offer unofficial support for older versions - although they are no longer part of our regular testing process. We therefore strongly recommend to upgrade to a supported version.

Data Center ↔ Cloud or Cloud ↔ Data Center

All supported versions of Jira Data Center can be synchronized with Jira Cloud and vice versa. In this case, a synchronization needs to be configured on the Jira Data Center side. Please read this Synchronize Jira Data Center with Jira Cloud which explains the initial setup steps and best practices. However, please note that distributed configurations are not supported.

Cloud ↔ Cloud

Also Jira Cloud instances can be synchronized with each other. This is documented in the cloud section of our documentation. We suggest to read the related example use cases, e.g. Bidirectional synchronization.