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Backbone Issue Sync 5.13.1

October 2024

We're excited to announce the release of Backbone Issue Sync 5.13.1, including an improvement to the pairing issues and bug fixes. Also, we’d like to give a heads up for future deprecation of older Jira versions

Improved Issue Pairing for User Mentions

When migrating issues from Jira Data Center to Jira Cloud, Backbone previously encountered issues matching comments that contained user mentions. This was due to the difference in mention formats: Jira Data Center uses usernames, while Jira Cloud relies on account IDs. We've now enhanced Backbone to handle these discrepancies, improving its ability to match comments with user mentions during both the migration process and the pairing of existing issues.

Deprecation of Older Jira Versions

Starting with the next release, Backbone will officially no longer support Jira versions below 8.16. This change allows us to focus on delivering new features and improvements that leverage the latest Jira capabilities. However, for non-behind-firewall syncs, we will still offer unofficial support for these older versions, even though they are no longer part of our regular testing process.

If you're using an older Jira version, you can continue with your current Backbone setup but won't have access to the latest updates or new features in future Backbone releases. We recommend upgrading to a supported Jira version to take full advantage of the enhancements and optimizations

Questions?

Do you have questions, or is something not working as expected? Please let us know by creating a ticket in our support system or emailing help@k15t.com.

All updates and fixes in this release

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