Data Encryption

Jira Data Center

The following information applies when you have set up and configured the sync on Jira Data Center.

Communication with Jira

Backbone uses the official Jira REST API in order to access both JIRA projects which it integrates. If you provide a HTTPS URL when you setup the synchronization, Backbone will use this encrypted channel in order to communicate with JIRA.

Synchronization over email or file exchange

Backbone uses PGP encryption for both file and email protocols. PGP uses a combination of symmetric and asymmetric encryption algorithms. It generates a symmetric encryption key and uses it to encrypt the real data to transport (because symmetric encryption is faster than an asymmetric one). This symmetric key will then be encrypted with an asymmetric encryption algorithm.

During the setup of a synchronization, Backbone exchanges the public keys for the asymmetric encryptions so that they can be used later. The algorithms used in Backbone are RSA with 3000bit key length and AES with 128bit key length

Jira Cloud

The following information applies when you have set up and configured the sync on Jira Cloud

Communication with Jira

Backbone uses the official Jira REST API in order to access both JIRA projects which it integrates. All interaction is protected via https with TLS 1.2 (or higher). This is also true for the communication from Backbone’s front-end to its back-end.

Data at Rest

All data at rest is stored encrypted on various AWS services, see also our Data Security Statement.