Deleting a Synchronized Issue

As soon as you start to keep your work item's content in sync by using Backbone Work Sync, you have two issues with the same content: one work item is in project A and the other work item in project B. After a while you might run into the situation that you or your partner thinks an work item is not needed anymore and deletes it. This is not a problem as long as the other side does not update its copy of the work item .

Backbone does not synchronize the deletion of a work item .

This means, even though one side in your synchronization deletes a work item on their side, the work item still exists on the other side. You need to manually delete it from the other side.

For example: When you delete a work item in project A, then the synchronized work item in project B won't be deleted by Backbone. However, if you update the work item in project B and you configured Backbone to synchronize changes back from project B to project A, then an Issue Does Not Exist error will appear in the troubleshooting section of your synchronization configuration. This error will give you the opportunity to synchronize the remaining work item with a new work item or simply ignore future changes.