Skip to main content
Skip table of contents

Fields (Default values)

On the Fields - (Default values) tab, you can assign values to be applied to certain fields on synced work items . When you configure a default field value for a project, it will be applied to all new work items created by the synchronization in that instance.

This feature is especially useful when:

  • There are required fields on the target instance that must be filled for work item creation.

  • You want to ensure that a consistent default is applied to all synchronized work items created by Backbone.

Add a Default Value

You can add a default value by following these steps:

  1. Go to the Fields - Default Values tab

  2. Click on Edit Configuration

  3. Click either on the + or “Add Default Value“ button in the project you want to add a default value for

  4. Select the field you want to apply a default value for

  5. Select for which work types the value should apply for (by default: all)

  6. Set the default value

  7. Save your changes

  8. Publish the configuration

Supported Default Value Fields

You can apply default values to the following field types:

  • Single-line text, e.g. summary

  • Multi-line text, e.g. description

  • Multi-select version, e.g. Affects Version/s

  • Multi-select components, e.g. Components

  • Priority

  • Labels

  • Select list (cascading) fields

  • Custom Multi-select fields

  • Custom Single-select fields

  • Customer Request Type (only available in Jira Service Management)

  • Epic link

  • Group picker

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.