Fields (Default values)

On the Fields - (Default values) tab, you can assign values to be applied to certain fields on synced issues . When you configure a default field value for a project, it will be applied to all new issues created by the synchronization in that instance.

This feature is especially useful when:

• There are required fields on the target instance that must be filled for issue creation.

• You want to ensure that a consistent default is applied to all synchronized issues created by Backbone.

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Add a Default Value

You can add a default value by following these steps:

1. Go to the Fields - Default Values tab

2. Click on Edit Configuration

3. Click either on the + or “Add Default Value“ button in the project you want to add a default value for

4. Select the field you want to apply a default value for

5. Select for which issue types the value should apply for (by default: all)

6. Set the default value

7. Save your changes

8. Publish the configuration

Supported Default Value Fields

You can apply default values to the following field types:

• Single-line text, e.g. summary

• Multi-line text, e.g. description

• Multi-select version, e.g. Affects Version/s

• Multi-select components, e.g. Components

• Priority

• Labels

• Select list (cascading) fields

• Custom Multi-select fields

• Custom Single-select fields

• Customer Request Type (only available in Jira Service Management)

• Group picker