This use case describes how you can migrate while keeping the the old and new Jira instance in sync. This can be helpful when:
You are not migrating all your projects at once and thus want both systems to have the same data available
You are not migrating all your users at once, and thus users might update the wrong (old)project
You want to use the old (server) instance for searching
Backbone helps in automatically keeping issues up to date. When you are looking for an issue on server, you can be sure to find the most relevant information on the ticket. Next to that, on the server ticket you can find a link to the new cloud issue, which makes it easy to navigate between the two. Therefore, Backbone helps out in smoothing the transition between server and cloud.
Migrate to cloud with the Jira migration tool
Restrict your server projects so no one (except the Backbone sync user) can make any edits
Create a synchronization between your server and cloud project
- Configure the sync to be unidirectional
- Save your configuration but don't start the sync yet!
Pair your issues automatically based on the issue key
Start your synchronization
From this point, all updates made on the cloud project will also be synchronized to the server project.
Good to know