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Basics
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Example Use Cases
- Bidirectional synchronization
- Unidirectional synchronization
- Synchronize Jira Server with Jira Cloud
- Synchronize one project with multiple others
- Synchronize a private with a public project
- Synchronize without installing
- Migrate Jira projects
- Synchronize with Jira Service Desk
- Synchronize only certain issues
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Configuration
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How-tos
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Troubleshooting
- Analyze and fix errors
- Trigger a resync
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Fix common problems
- General problem situations
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Issue specific problem situations
- Admin or project admin permissions are required
- Bad gateway
- Cannot add or remove watcher
- Cannot create new issue without mapped issue type
- Cannot find transition
- Cannot find transition id
- Cannot perform transition
- Component(s) not valid
- Could not resolve value of Project Key
- Fallback user does not exist
- Field not on the Screen
- Incoming Issue Error
- Incompatible message format
- Invalid JQL Filter
- Invalid license
- Invalid regex syntax
- Issue does not exist
- Issues must be assigned
- JIRA is offline
- Missing attachment permissions
- Missing Issue
- Missing issue type mapping
- Missing message
- Missing parent Issue error
- Missing required fields
- No create version permissions
- No project administration permissions
- Option not valid
- Outgoing Issue error
- Outgoing Send Error
- Priority not valid
- Resolution cannot be chosen
- Security level name is not valid
- Sprint does not exist
- Template error
- The requested board cannot be viewed
- User does not exist
- User not assignable
- Version(s) not valid
- Workflow operation not valid
- Could not resolve value of Issue Key
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Administration
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Reference
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Backbone Issue Sync 3.9.3
Scriptrunner: scripted fields
Sebastian Hesse Last update: Jan 30, 2019
Backbone Issue Sync provides support for the Groovy scripted fields of the plugin Scriptrunner. Scriptrunner offers the possibility to provide a script for such a field which calculates its value. These calculations can be based on other fields as well as data/logic outside of JIRA.
Since these fields cannot be updated manually by the user, Backbone does not allow incoming field mappings for fields of this type.
Info
The scripted fields never appear in the change history of a JIRA issue. Since Backbone is based on this change history, a change in a scripted field will only be synchronized when another field under synchronization is being changed in the source issue.