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Why are my existing issues not immediately synced after creating a synchronization?

Sebastian Hesse

Sebastian Hesse Last update: Jan 30, 2019

Symptom

After creating a synchronization for a project, the existing issues are not synced immediately.

Explanation

In Cloud-to-Cloud synchronizations, Backbone doesn't automatically synchronize all existing issues immediately after you create an synchronization.

However, all of these unsynced issues are picked up and synchronized by a daily automatic cleanup job.

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