Backbone Issue Sync Troubleshooting Fix common problems Current: General problem situations PDF Download PDF Download page General problem situations. Current page Include child pages All pages General problem situations These problems are not related to a concrete Jira issue but are rather general. 411 - Length required All fields have English names although Jira is in a different language Authentication with an external Jira fails Exception: ServiceLocatorImpl has been shut down Sync info panel displays wrong synchronization name, and no link to partner project Server is not reachable - how to fix it Changes are not being synchronized Can't change the synchronization user Recently created issue types, fields, etc. are not available when editing configuration