Manual
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Basics
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Example Use Cases
- Bidirectional synchronization
- Unidirectional synchronization
- Synchronize Jira Server with Jira Cloud
- Synchronize one project with multiple others
- Synchronize a private with a public project
- Synchronize projects behind firewalls
- Synchronize without installing
- Synchronize with changing Jiras
- Migrate Jira projects
- Synchronize with Jira Service Desk
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Configuration
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How-tos
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Troubleshooting
- Analyze and fix errors
- Trigger a resync
- Increase the JIRA logging level
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Fix common problems
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General problem situations
- 411 - Length required
- All fields have English names although Jira is in a different language
- Authentication with an external Jira fails
- Exception: ServiceLocatorImpl has been shut down
- Sync info panel displays wrong synchronization name, and no link to partner project
- Server is not reachable - how to fix it
- Changes are not being synchronized
- Can't change the synchronization user
- Recently created issue types, fields, etc. are not available when editing configuration
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Issue specific problem situations
- Admin or project admin permissions are required
- Bad gateway
- Cannot add or remove watcher
- Cannot create new issue without mapped issue type
- Cannot find transition
- Cannot find transition id
- Component(s) not valid
- Field not on the Screen
- Incoming Issue Error
- Incompatible message format
- Invalid license
- Invalid regex syntax
- Issue does not exist
- Issues must be assigned
- JIRA is offline
- Missing attachment permissions
- Missing Issue
- Missing issue type mapping
- Missing message
- Missing parent Issue error
- Missing required fields
- No create version permissions
- No permissions to view this request for JIRA Service Desk
- No project administration permissions
- Option not valid
- Outgoing Issue error
- Outgoing Send Error
- Priority not valid
- Resolution cannot be chosen
- Sprint does not exist
- Template error
- The requested board cannot be viewed
- User does not exist
- User not assignable
- Version(s) not valid
- Workflow operation not valid
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General problem situations
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Administration
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Reference
Release Notes
Tobias Anstett (K15t Software) Last update: Apr 1, 2016
- Backbone Issue Sync 3.9.2
- Backbone Issue Sync 3.9.1
- Backbone Issue Sync 3.9.0
- Backbone Issue Sync 3.8.4
- Backbone Issue Sync 3.8.3
- Backbone Issue Sync 3.8.2
- Backbone Issue Sync 3.8.1
- Backbone Issue Sync 3.8.0
- Backbone Issue Sync 3.7.0
- Backbone Issue Sync 3.6.2
- Backbone Issue Sync 3.6.1
- Backbone Issue Sync 3.6.0
- Backbone Issue Sync 3.5.12
- Backbone Issue Sync 3.5.11
- Backbone Issue Sync 3.5.10
- Backbone Issue Sync 3.5.9
- Backbone Issue Sync 3.5.8
- Backbone Issue Sync 3.5.7
- Backbone Issue Sync 3.5.6
- Backbone Issue Sync 3.5.5
- Backbone Issue Sync 3.5.4
- Backbone Issue Sync 3.5.3
- Backbone Issue Sync 3.5.2
- Backbone Issue Sync 3.5.1
- Backbone Issue Sync 3.5.0
- Backbone Issue Sync 3.4.5
- Backbone Issue Sync 3.4.4
- Backbone Issue Sync 3.4.3
- Backbone Issue Sync 3.4.2
- Backbone Issue Sync 3.4.1
- Backbone Issue Sync 3.4
- Backbone Issue Sync 3.3.4
- Backbone Issue Sync 3.3.3
- Backbone Issue Sync 3.3.2
- Backbone Issue Sync 3.3.1
- Backbone Issue Sync 3.3
- Backbone Issue Sync 3.2.2
- Backbone Issue Sync 3.2.1
- Backbone Issue Sync 3.1.3
- Backbone Issue Sync 3.1.2
- Backbone Issue Sync 3.1.1
- Backbone Issue Sync 3.1
- Backbone Issue Sync 3.0.2
- Backbone Issue Sync 3.0.1
- Backbone Issue Sync 3.0
- Backbone Issue Sync 2.3
- Backbone Issue Sync 2.2.5
- Backbone Issue Sync 2.2.4
- Backbone Issue Sync 2.2.3
- Backbone Issue Sync 2.2.1
- Backbone Issue Sync 2.2
- Backbone Issue Sync 2.1
- Backbone Issue Sync 2.0
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