[{"id":"ci_1952172a5b39178f565b52b18e752189d666cbee7275c864b24f7970a975f05d","title":"Basics","path":"/backbone-work-sync/5.20/server/basics","children":[{"id":"ci_6da02be0927ccbb26da0313021d9d3f98c4080ba1e81c5db424d030b6cb7b66e","title":"Get Started","path":"/backbone-work-sync/5.20/server/get-started","children":[]},{"id":"ci_1d4aa02f5c93cc2e1b87cf0b7ca1d50e652f89a1e1f02de044344da8b593eddc","title":"Key Features","path":"/backbone-work-sync/5.20/server/key-features","children":[]},{"id":"ci_9b288205321f2f1f57215f37a9a68455d42de0d340cd08a34ffb8f7fbd05c8ae","title":"Sync Panel","path":"/backbone-work-sync/5.20/server/sync-panel","children":[]}]},{"id":"ci_86cd748290b5dd80f70cc484225f840b35b81023cadaf3c10f412d6533402b4d","title":"Example Use Cases","path":"/backbone-work-sync/5.20/server/example-use-cases","children":[{"id":"ci_61c1af47c57739c0959491ffaed46fcc35355dcca6b1d69d952e007b0d7b2558","title":"Synchronize a private with a public project","path":"/backbone-work-sync/5.20/server/synchronize-a-private-with-a-public-project","children":[]},{"id":"ci_39ae40afe952071c89753b5b0cd86d39fd87d4349b265cd1f00001657c2d6d78","title":"Synchronize projects behind firewalls","path":"/backbone-work-sync/5.20/server/synchronize-projects-behind-firewalls","children":[]},{"id":"ci_d819e02d1cf6e057fd18502083f9f378e61589a0f5e02b714cc68cd77ff09c2f","title":"Synchronize without installing","path":"/backbone-work-sync/5.20/server/synchronize-without-installing","children":[]},{"id":"ci_5148c0f9cb1dea82d6831d79d8a7166a95fddd0d199822ebcf48064db9ee14be","title":"Synchronize with changing Jiras","path":"/backbone-work-sync/5.20/server/synchronize-with-changing-jiras","children":[]},{"id":"ci_a8db830d6a0bb660f1efcb74a5b110b8a893d8470175411834c42a5415577d53","title":"Synchronize only certain issues","path":"/backbone-work-sync/5.20/server/synchronize-only-certain-issues","children":[]},{"id":"ci_3708e987952cc07fc1c7df26a58ccf1971c6e7ede1b659bc39ba7193f32db0f0","title":"Cross Deployment Synchronization","path":"/backbone-work-sync/5.20/server/cross-deployment-synchronization","children":[{"id":"ci_6164f32fe9129e676b8132941c48be1c88d22a30aeee72a17a7f4c7daf6dcd42","title":"Configure a Project Banner","path":"/backbone-work-sync/5.20/server/configure-a-project-banner","children":[]}]},{"id":"ci_32ac5c668f32c1017bb74541b0d3e294ea1da4fcbcfd4b83df1ecb0383891146","title":"Synchronize with Jira Service Management","path":"/backbone-work-sync/5.20/server/synchronize-with-jira-service-management","children":[{"id":"ci_530196d4e47a4b383845ab9f88df323b130279ee607c65067cabdde3e55e5f49","title":"Mirroring (same-level support)","path":"/backbone-work-sync/5.20/server/mirroring-same-level-support","children":[]},{"id":"ci_f681de92b75a426b652a712a707e7b3351ad1e2a606b4db8fec25a0fcaaf9e0f","title":"2nd Level Support (Jira Service Management to Jira Software)","path":"/backbone-work-sync/5.20/server/2nd-level-support-jira-service-management-to-jir-1","children":[]},{"id":"ci_c27e5760c8916789de68c478387561faade78b5a0197b74c0609e823e40fc939","title":"2nd Level Support (Jira Service Management to Jira Service Management)","path":"/backbone-work-sync/5.20/server/2nd-level-support-jira-service-management-to-jira-","children":[]},{"id":"ci_95bf2be41e6227eb1f0a38f23acd3fac47597872d9f5163f396eec8fca8b3128","title":"Power Customer Support","path":"/backbone-work-sync/5.20/server/power-customer-support","children":[]}]},{"id":"ci_f94bf23be676135a6453764b34f3c9def31eaffc1274ee993f85f0a423866790","title":"Synchronize One Project with Multiple Others","path":"/backbone-work-sync/5.20/server/synchronize-one-project-with-multiple-others","children":[]},{"id":"ci_c5d9e80bc6c67759efb99e63096086b710b64c87bebb349b3f1f5d0bdc2fd1b2","title":"Bidirectional synchronization","path":"/backbone-work-sync/5.20/server/bidirectional-synchronization","children":[]},{"id":"ci_644319b7b1823e2aa1a8b4abe362f8df06b1bcce40d9f6105343f5f37072b9bc","title":"Synchronize Jira Data Center with Jira Cloud","path":"/backbone-work-sync/5.20/server/synchronize-jira-data-center-with-jira-cloud","children":[]},{"id":"ci_2925227d9f19707f9ada53637da7221eae88574147110cbf97fe6cc19be8c7a2","title":"Migrate Jira Projects","path":"/backbone-work-sync/5.20/server/migrate-jira-projects","children":[]},{"id":"ci_0e0f30dfe2f798f0db9c6abef92ee433914a8724fe162663fc39881ace68f157","title":"Unidirectional Synchronization","path":"/backbone-work-sync/5.20/server/unidirectional-synchronization","children":[]}]},{"id":"ci_b8362b1aff7022a546a4d26ee31c352e1dd4d0dab3ad197ed4632e562a1e465c","title":"Configuration","path":"/backbone-work-sync/5.20/server/configuration","children":[{"id":"ci_fe3b910de2ce0ecf8491e1a31c0e8c1caf3feb24b763e087fd7af190a55c244a","title":"Create a Synchronization","path":"/backbone-work-sync/5.20/server/create-a-synchronization","children":[{"id":"ci_f59b349cfcbb1ee0359fb72fb3dff38dc3e73738fd7ee98e33dafe3606543789","title":"Create and update a synchronization","path":"/backbone-work-sync/5.20/server/create-and-update-a-synchronization","children":[]}]},{"id":"ci_1654638576885afc61515c22034bfed2d00773c5f3af47572e222e513ae69569","title":"Configuring the synchronization user","path":"/backbone-work-sync/5.20/server/configuring-the-synchronization-user","children":[{"id":"ci_61ad0e0a2ccdf5554f873986cebbf70a30b1b6bbefe32540ff2e69ec845d96ca","title":"Create a Personal Access Token","path":"/backbone-work-sync/5.20/server/create-a-personal-access-token","children":[]}]},{"id":"ci_3779844adfee5295fd14750425bd9d2d30faf39be6d94e25dcdfcf951bc5cc39","title":"Synchronization Detail View","path":"/backbone-work-sync/5.20/server/synchronization-detail-view","children":[]},{"id":"ci_9e86fff7d9b8d422c640c6b3a144ed32d0e5b46d964397669d4a7f2aa93189a7","title":"Issue Type Mappings","path":"/backbone-work-sync/5.20/server/issue-type-mappings","children":[]},{"id":"ci_1c936e0fe152fc2a202d8eb3140aa3e557d208fda9c05d94b7a380d967a5a0bc","title":"Field Mappings","path":"/backbone-work-sync/5.20/server/field-mappings","children":[{"id":"ci_d5e340f86588eb1675f54e03b14252c5f8c0f44590fa9ea6995a1cf40517701e","title":"Common Field Mapping Types","path":"/backbone-work-sync/5.20/server/common-field-mapping-types","children":[]}]},{"id":"ci_dff944362df64a7a8b209f1888fb7ca95ceedd44ddb11c1d635bd89b91d9560c","title":"Fields (Default values)","path":"/backbone-work-sync/5.20/server/fields-default-values","children":[]},{"id":"ci_d59d358f442f62ffd26f67bb611cf0d5275776ffc3289a9101f78587ab69ba86","title":"Workflow Mappings","path":"/backbone-work-sync/5.20/server/workflow-mappings","children":[]},{"id":"ci_f644c485d228a779a5aa8c643363c875dd2bad1dcc3e3efa12df469347a5e1e8","title":"Attachments","path":"/backbone-work-sync/5.20/server/attachments","children":[]},{"id":"ci_5949236c3b24accfaa980b344797341868fb5dbdb7146e2078100ccb369d7a31","title":"Comments","path":"/backbone-work-sync/5.20/server/comments","children":[]},{"id":"ci_000c53b66acbd1076205d5e7d195d6f908be6f447c32fbcf1e660301e334b001","title":"Worklogs","path":"/backbone-work-sync/5.20/server/worklogs","children":[]},{"id":"ci_e9cb0866daf9f44fbdb6e6f6349b0a0125846d7f63c2dcd2bfaf004a18ac877e","title":"Advanced Settings","path":"/backbone-work-sync/5.20/server/advanced-settings","children":[]},{"id":"ci_1811b99c2088d16e54ae2913a871eb9efe0a446ed81215fc41ff99486a8600fb","title":"Connection","path":"/backbone-work-sync/5.20/server/connection","children":[]},{"id":"ci_db4dceb2a1e4bf155626f48b88b2c096d60e0b3d6d257d9f48e324f8511769aa","title":"Notifications","path":"/backbone-work-sync/5.20/server/notifications","children":[]},{"id":"ci_8b9d667b6c4224e5d19c7c49829cf2f4469d961e70e1c2b9ebfbac991f5f5abb","title":"Synchronizations Overview","path":"/backbone-work-sync/5.20/server/synchronizations-overview","children":[]}]},{"id":"ci_d8fe28a2980d7cf60a07739f1c179e2749170bc1692b833f6ac2af55b90dca77","title":"How-tos","path":"/backbone-work-sync/5.20/server/how-tos","children":[{"id":"ci_e5d31537c8ceb47609119d087d1f04540ef74b3c68f1e87e9703e1d0faa1ebb7","title":"Limit the synchronized issues","path":"/backbone-work-sync/5.20/server/limit-the-synchronized-issues","children":[]},{"id":"ci_20285d2f2ca33dc96a33b75b6fa34e6e47841b9042396b7eda3302ba4f4ab0fb","title":"Unlink paired issues","path":"/backbone-work-sync/5.20/server/unlink-paired-issues","children":[]},{"id":"ci_277d3bb07bafbdcb26b9e5989ddf730a6123ae603567ce4c0e126eebff469670","title":"Modify Backbone Thread Pool Parameters","path":"/backbone-work-sync/5.20/server/modify-backbone-thread-pool-parameters","children":[]},{"id":"ci_62cae23aae417c7391f018479ddae8d523ef9bb3f8faf544d142714cd7d14d11","title":"Set the Synchronized Issue as an Issue Link","path":"/backbone-work-sync/5.20/server/set-the-synchronized-issue-as-an-issue-link","children":[]},{"id":"ci_e5c77a37b86c4af4a4bed0176cad253cda06664e10b54e1e0000d906aef142c3","title":"Sync Not Supported Fields","path":"/backbone-work-sync/5.20/server/sync-not-supported-fields","children":[]},{"id":"ci_3a0aa0bffd05d6a9e675a86634ff18b7b4be42ffe63ffcbe80257ef75c82fea5","title":"Pair existing issues to be synchronized","path":"/backbone-work-sync/5.20/server/pair-existing-issues-to-be-synchronized","children":[]},{"id":"ci_2c4cb36fea76f250ec8ca0a24a491c41bec612d92c45de41d0cf6cf227050f7e","title":"Add a Sync Button","path":"/backbone-work-sync/5.20/server/add-a-sync-button","children":[]},{"id":"ci_7da47c39f79242738454397071378619095934af5b12d9a17ac91d1377a0fedb","title":"Migrate a Backbone synchronization to a new Backbone synchronization","path":"/backbone-work-sync/5.20/server/migrate-a-backbone-synchronization-to-a-new-backbo","children":[]},{"id":"ci_f1316a8dfa4ee15dee1068a52b30191d62925f5aee369ae7b3710361fd3821bb","title":"Migrate a Jira server with a running Backbone sync","path":"/backbone-work-sync/5.20/server/migrate-a-jira-server-with-a-running-backbone-sync","children":[]},{"id":"ci_2130d5025fd6ac36967348c355111d988cbe565d8f5357ca6f04ae59ef93b135","title":"Import/Export Synchronization Configurations","path":"/backbone-work-sync/5.20/server/import-export-synchronization-configurations","children":[]},{"id":"ci_6c6f6900b34623bbbce439c0892390cf8a772af5c629922aed72e3925fe6e3fd","title":"Clear the Database from Backbone's Data","path":"/backbone-work-sync/5.20/server/clear-the-database-from-backbone-s-data","children":[]},{"id":"ci_11d8d18d7f8e620c00379ba592b7ba7f6619bcc7c5aaec44dd0ccf4ba3b9f8da","title":"Restrict Backbone Usage to Certain User-Groups","path":"/backbone-work-sync/5.20/server/restrict-backbone-usage-to-certain-user-groups","children":[]},{"id":"ci_2526c6f08ad54cddedd25ac0e8c3b847db2d0e20c9dd47af25cd1d6ecfd3ab79","title":"Restrict Backbone Usage to Certain Projects","path":"/backbone-work-sync/5.20/server/restrict-backbone-usage-to-certain-projects","children":[]},{"id":"ci_9b78383b586ac3762bf403bdd5d0b71b4f2a1d27d1fd9d698da6f77c8879c645","title":"Clear Sync Panel After Moving Issues Between Projects","path":"/backbone-work-sync/5.20/server/clear-sync-panel-after-moving-issues-between-proje","children":[]}]},{"id":"ci_7d95df554df16fce9200f984d8f4c17e111e96e2647c674f4b5b54e670b49243","title":"Migrate to Jira Cloud","path":"/backbone-work-sync/5.20/server/migrate-to-jira-cloud","children":[{"id":"ci_96f3c4f916cdeef02c22ad42948c6132c359f777034b5718eeaac93c8b8a7337","title":"Cloud & Data Center Differences","path":"/backbone-work-sync/5.20/server/cloud-data-center-differences","children":[]},{"id":"ci_0d7004c39f2ec0eb06b0ed1c370d6db3af21edd1b6cf4eb132e872d6cd820653","title":"Migration Path","path":"/backbone-work-sync/5.20/server/migration-path","children":[{"id":"ci_38a15270652e2b3ff874f44cb0c68adfc393cfddd0a564401000861669495ddb","title":"Server (with Backbone) to Cloud → Cloud to Cloud","path":"/backbone-work-sync/5.20/server/server-with-backbone-to-cloud-cloud-to-cloud","children":[]},{"id":"ci_5abe6041025914b1bebc73c1ac7ae42a1715976b227ef5b4fd39c6acdd0ecee5","title":"Server to Server (with Backbone)→ Cloud to Server (with Backbone)","path":"/backbone-work-sync/5.20/server/server-to-server-with-backbone-cloud-to-server-wit","children":[]},{"id":"ci_9ec234c20f632a619e3f7d002ae96355d1c5685bd217c5c7ed09bc8415039049","title":"Server (with Backbone) to Server → Cloud (with Backbone) to Server","path":"/backbone-work-sync/5.20/server/server-with-backbone-to-server-cloud-with-backbone","children":[]},{"id":"ci_262b436b868f64a5afb62e047236da1696667746aede25190579236145b22b37","title":"Server to Cloud (with Backbone) → Cloud to Cloud","path":"/backbone-work-sync/5.20/server/server-to-cloud-with-backbone-cloud-to-cloud","children":[]},{"id":"ci_9b3e8504940eaa54f35ef34e0b0a1b015d5d16c64df39d68829603ec811a994f","title":"Remote License Migration","path":"/backbone-work-sync/5.20/server/remote-license-migration","children":[]},{"id":"ci_5c4c2afd49f3834ace83a88744c208a3ca20f1adc4edaddca21adb8dc7cba049","title":"Behind firewall","path":"/backbone-work-sync/5.20/server/behind-firewall","children":[]}]},{"id":"ci_8455e68fd9e2c35de767f3c821b906cfcc7f356a52492b2e6901a2a94cb1b7ef","title":"Migration Scripts","path":"/backbone-work-sync/5.20/server/migration-scripts","children":[]}]},{"id":"ci_93a65fe483d1fa04f5d12efb8214530c595cfbe0d5c8d2e196f413a5db171b40","title":"Troubleshooting","path":"/backbone-work-sync/5.20/server/troubleshooting","children":[{"id":"ci_02e99a280cae4fb51268b3c9418392c392c74648ec2cfe49f27ce7c3f550c381","title":"Analyze and Fix Errors","path":"/backbone-work-sync/5.20/server/analyze-and-fix-errors","children":[]},{"id":"ci_ea1ed2b3a69511d2c837c4f6dc1a4198f41aed62be66db79561ab7db05e224e0","title":"Fix common problems","path":"/backbone-work-sync/5.20/server/fix-common-problems","children":[{"id":"ci_946ad269e3b3fa4d74ac93603bf50271a612ce2d7bba7d146d683931d00c9ee8","title":"General Problem Situations","path":"/backbone-work-sync/5.20/server/general-problem-situations","children":[{"id":"ci_e756869c5a2cdc81ac0a16b31f92c2bfc81d19d7b2c814e168b1e3068ad81936","title":"411 - Length required","path":"/backbone-work-sync/5.20/server/411-length-required","children":[]},{"id":"ci_1ccd6df160852a8c4a3f3177dc01a970a3206f73ce08f84fb9455a2e895565ca","title":"All fields have English names although Jira is in a different language","path":"/backbone-work-sync/5.20/server/all-fields-have-english-names-although-jira-is-in-","children":[]},{"id":"ci_bac5988e233e6b847335f5aff2ea9842aa4f6a0f16f1a6092acdd7de8f083e1c","title":"Authentication with an external Jira fails","path":"/backbone-work-sync/5.20/server/authentication-with-an-external-jira-fails","children":[]},{"id":"ci_a8e57369d46d3124669158b9dcc3e66b26f80ef579541d5f07a07319edf3a10b","title":"Exception: ServiceLocatorImpl has been shut down","path":"/backbone-work-sync/5.20/server/exception-servicelocatorimpl-has-been-shut-down","children":[]},{"id":"ci_a814c8097e4ec37032c9db1e241b75150fbbc3e2f44b35b85cd6d5f7fbbd210b","title":"Server is not reachable - how to fix it","path":"/backbone-work-sync/5.20/server/server-is-not-reachable-how-to-fix-it","children":[]},{"id":"ci_0c26fe478dcb0d8497db90720f869c2013ba145b8d55f9080f70def991a83294","title":"Changes are not being synchronized","path":"/backbone-work-sync/5.20/server/changes-are-not-being-synchronized","children":[]},{"id":"ci_afdaf1cb44e4dd7b12e400900b28bda0cbb4a3c3063927bc620eeb0ecfdf3528","title":"Can't change the synchronization user","path":"/backbone-work-sync/5.20/server/can-t-change-the-synchronization-user","children":[]},{"id":"ci_feece335dcf76f610d27260a1f19a8be7bd161403a31610bb0a0398c9009ec74","title":"Recently created issue types, fields, etc. are not available when editing configuration","path":"/backbone-work-sync/5.20/server/recently-created-issue-types-fields-etc-are-not-av","children":[]},{"id":"ci_aa4148d11a9dc6efbad43bfd83dd9aeefe7f0f8a6420124600d13523c16487b3","title":"Attachments are not synchronized","path":"/backbone-work-sync/5.20/server/attachments-are-not-synchronized","children":[]},{"id":"ci_2b6167e27f8078cb2b65b433e237fb027a3ac6e9899164942b41e858e8e0a396","title":"Sync Panel Displays Wrong Synchronization Name, and No Link to Partner Project","path":"/backbone-work-sync/5.20/server/sync-panel-displays-wrong-synchronization-name-and","children":[]}]},{"id":"ci_e3f312cdfde2dddaad56cf9551939503524ce07c7926ad0040864d1371b2e8d1","title":"Issue Specific Problem Situations","path":"/backbone-work-sync/5.20/server/issue-specific-problem-situations","children":[{"id":"ci_ca6ac4c9c96881780ed68f28f0218da055185b76c1cb47a455c266ec816bfa26","title":"Admin or project admin permissions are required","path":"/backbone-work-sync/5.20/server/admin-or-project-admin-permissions-are-required","children":[]},{"id":"ci_20abe2f79087f34516e05a9e60ee10b7003b8f00101beaa752eec84e484fb60a","title":"Bad gateway","path":"/backbone-work-sync/5.20/server/bad-gateway","children":[]},{"id":"ci_4a05ac64f8bad2b6c04346a1890f6bf1479ddf78be534ca1e7b77ff26cd2d969","title":"Cannot add or remove watcher","path":"/backbone-work-sync/5.20/server/cannot-add-or-remove-watcher","children":[]},{"id":"ci_107f41e0b4589c94b5dc7c30f82526cb6ea884f3e8aace645f9ee553244f6382","title":"Cannot create new issue without mapped issue type","path":"/backbone-work-sync/5.20/server/cannot-create-new-issue-without-mapped-issue-type","children":[]},{"id":"ci_6817bfd20a9e242cd8cc2ff41250dd9d6e65ea0f2c170745718604c47e120eb0","title":"Cannot find transition","path":"/backbone-work-sync/5.20/server/cannot-find-transition","children":[]},{"id":"ci_37906629c8f324a587ec08b1e1c273d66d40a5c40edeac8f50e13725ed5ea8f8","title":"Cannot find transition id","path":"/backbone-work-sync/5.20/server/cannot-find-transition-id","children":[]},{"id":"ci_ffe3605629a9fa04eed61c89e91f652b174a0c61175b8a610562a172347280f0","title":"Cannot perform transition","path":"/backbone-work-sync/5.20/server/cannot-perform-transition","children":[]},{"id":"ci_130779a6006e08f037737468acfd181eb1115460f73e1aa7560fc6e35fa143d6","title":"Component(s) not valid","path":"/backbone-work-sync/5.20/server/component-s-not-valid","children":[]},{"id":"ci_2bbadb6ad86ea3bd9b696a7e417736a25511ce77a0193e2a6648d212a14acde0","title":"Could not resolve value of Project Key","path":"/backbone-work-sync/5.20/server/could-not-resolve-value-of-project-key","children":[]},{"id":"ci_57112a2e9036d3adea774750a4f48848b184693e8821c345e4de0138b2333a93","title":"Custom Field Mapping Error","path":"/backbone-work-sync/5.20/server/custom-field-mapping-error","children":[]},{"id":"ci_361a90c2bdb8a0cfdf114c9866d3456bf82bd1534b699fdc3957bf5f520c7689","title":"Email Hidden in profile","path":"/backbone-work-sync/5.20/server/email-hidden-in-profile","children":[]},{"id":"ci_c6823daaacfcf6d6a1a755075d69c4e3c09176c14a147eb46bc7bfb4de2ded9d","title":"Fallback user does not exist","path":"/backbone-work-sync/5.20/server/fallback-user-does-not-exist","children":[]},{"id":"ci_0b7705f3f4c12e3757d9fdb96dc900f7dfe997f6cd4fd171db0d1fd2936e6784","title":"Field not on the Screen","path":"/backbone-work-sync/5.20/server/field-not-on-the-screen","children":[]},{"id":"ci_0aeed6883e3bbe329e1720cc773f7c558ca0ce31d7a8d4584abbb8d58fff77d3","title":"Incoming Issue Error","path":"/backbone-work-sync/5.20/server/incoming-issue-error","children":[]},{"id":"ci_c7849f58df84f1e54694558724d7fc8d8f244dd9351794783b8d069f620c2e9a","title":"Incoming Version Error","path":"/backbone-work-sync/5.20/server/incoming-version-error","children":[]},{"id":"ci_655a42ded3ade9244e24dca841862ebf6a49bfc10b2b6e3d46cad711b1ecc188","title":"Invalid JQL Filter","path":"/backbone-work-sync/5.20/server/invalid-jql-filter","children":[]},{"id":"ci_938eed2cf96ec52efff7301430b8f334f4f3bc1f13268a160e1d2ac5020208e1","title":"Invalid license","path":"/backbone-work-sync/5.20/server/invalid-license","children":[]},{"id":"ci_2e361a2a041df9000a0b6397c93e8704dc0045b6ad73faa392a676212852e37a","title":"Invalid regex syntax","path":"/backbone-work-sync/5.20/server/invalid-regex-syntax","children":[]},{"id":"ci_a0a0eec7b91eb5eb3ba9bdf88692a25a3d295880d0c1e682ec99f05c6a50a1a1","title":"Issue does not exist","path":"/backbone-work-sync/5.20/server/issue-does-not-exist","children":[]},{"id":"ci_b309df6a702c807bdd126498b019fbbbfec49df7891247161764e3d83f0a1487","title":"Issues must be assigned","path":"/backbone-work-sync/5.20/server/issues-must-be-assigned","children":[]},{"id":"ci_b916abf418bf3685a3f577824ba142fdb1efbf1f32a00a43fa2a1f4fadddbe9a","title":"Issue type not configured","path":"/backbone-work-sync/5.20/server/issue-type-not-configured","children":[]},{"id":"ci_42ea4a6543ab337fd1f3070693ab20ed495f8efdcdda1d813357c40bd6b0a909","title":"JIRA is offline","path":"/backbone-work-sync/5.20/server/jira-is-offline","children":[]},{"id":"ci_ce80956b559e6fc17fa58ee432e2ae62134873604ff45d509b65744f4d8ed2f0","title":"Epic is not accessible","path":"/backbone-work-sync/5.20/server/epic-is-not-accessible","children":[]},{"id":"ci_6c38793b8db270b1a5080c67c2eba3b978cf75a2d0ca204d6a7fc848bae4c12c","title":"Missing attachment permissions","path":"/backbone-work-sync/5.20/server/missing-attachment-permissions","children":[]},{"id":"ci_3c66e74043c2f2d21448d0bd286020a8fb89577e273cae728369c8e6672a7aca","title":"Missing Issue","path":"/backbone-work-sync/5.20/server/missing-issue","children":[]},{"id":"ci_d8c2096f64dfa28421095028a23f4f89734f3a333c4745f9db0614759eef2e86","title":"Missing issue type","path":"/backbone-work-sync/5.20/server/missing-issue-type","children":[]},{"id":"ci_798e5f930efd381dccb861053694f3220c74c92a6198d6b8cb391d9e35419dfd","title":"Missing issue type mapping","path":"/backbone-work-sync/5.20/server/missing-issue-type-mapping","children":[]},{"id":"ci_573e2a46f9030050b7dff8d5cbbe9ea6fa2c85cdd7634ba6cc697e9a7cf22804","title":"Missing message","path":"/backbone-work-sync/5.20/server/missing-message","children":[]},{"id":"ci_d9b316fb0bb01ff570559d5a2ec0ba782402e607aa68528b66307a3ee143e4dd","title":"Missing parent Issue error","path":"/backbone-work-sync/5.20/server/missing-parent-issue-error","children":[]},{"id":"ci_edafb5253ae6ddb445d9e820e9f4b4b7e5dbe654ff6163f462af2c8e12d1e28c","title":"Missing required fields","path":"/backbone-work-sync/5.20/server/missing-required-fields","children":[]},{"id":"ci_bd45f206deffca933b82f03582aac3494f66631936921b565f5dffe6311e5174","title":"No create version permissions","path":"/backbone-work-sync/5.20/server/no-create-version-permissions","children":[]},{"id":"ci_bc7eae9ec8bd912c7b6825b46c9bc8476a8d1661a6b8eebf38bcce53d6b420f8","title":"Incompatible message format","path":"/backbone-work-sync/5.20/server/incompatible-message-format","children":[]},{"id":"ci_66b14f63d1571d20c1288de2649caf1d4bca810f2a307304533b35f71c806f7a","title":"No project administration permissions","path":"/backbone-work-sync/5.20/server/no-project-administration-permissions","children":[]},{"id":"ci_7de522bc9ea393a0be9078a82d1b74466edfab980caf3ba207025f81449a7ff8","title":"Option not valid","path":"/backbone-work-sync/5.20/server/option-not-valid","children":[]},{"id":"ci_f104e514d6e16f363bcf7dc0a02b14007b08bef25ab2917d7b7ba94bafe30b93","title":"Outgoing Issue Error","path":"/backbone-work-sync/5.20/server/outgoing-issue-error","children":[]},{"id":"ci_65590639f3801e398781b5e2dc20f3196482cd4cfe686bf31f015b328255ca6c","title":"Outgoing Send Error","path":"/backbone-work-sync/5.20/server/outgoing-send-error","children":[]},{"id":"ci_ba684c137fd2fca4c607e82059c26117a87e1253ddc8e6ef87d2541f188ffc03","title":"Outgoing Version Error","path":"/backbone-work-sync/5.20/server/outgoing-version-error","children":[]},{"id":"ci_1985e1e9d424c19c1a08809b9e4bad1b64b6f07acab8ba1f230601fec55ed6d2","title":"Priority not valid","path":"/backbone-work-sync/5.20/server/priority-not-valid","children":[]},{"id":"ci_258cacb86821f1a8d95ca09740f298e039e7be93f7e7742fe6b1367d1c9dfa95","title":"Resolution cannot be chosen","path":"/backbone-work-sync/5.20/server/resolution-cannot-be-chosen","children":[]},{"id":"ci_641809e101b5f64aa28b44b602647e401117bb1837bc525b505d7bc81ab99e09","title":"Resolution can not be set","path":"/backbone-work-sync/5.20/server/resolution-can-not-be-set","children":[]},{"id":"ci_eb8b6d60e8338afbba8d49c5ccd1d354e9a4afabb3af6bea9bc3885887ac8e4f","title":"Resolution was not found","path":"/backbone-work-sync/5.20/server/resolution-was-not-found","children":[]},{"id":"ci_2d8965c890e22e89d5e76f0bb97d297cbffa22ff5c914cda7b9ffafc0b67ad1d","title":"Resolution was not mapped","path":"/backbone-work-sync/5.20/server/resolution-was-not-mapped","children":[]},{"id":"ci_86bfeef637658841cdfc4f2dbbc059bfdab66bbb2ddc3a3742cbcd34a42e75d1","title":"Security level name is not valid","path":"/backbone-work-sync/5.20/server/security-level-name-is-not-valid","children":[]},{"id":"ci_cd9d34e8854eb44964a569eae9821c6a91c22326dde753c9c3231b7d80f018cc","title":"Sprint does not exist","path":"/backbone-work-sync/5.20/server/sprint-does-not-exist","children":[]},{"id":"ci_9e550e8ac3b1acaa0709bc408d3feb9ae3ecb646f0e8301bc5a709787cdbe7ea","title":"Template error","path":"/backbone-work-sync/5.20/server/template-error","children":[]},{"id":"ci_8ccdd1b1413a81e327972f7b543b0db347ee9052326e3edd8569c43208b5e5e1","title":"The requested board cannot be viewed","path":"/backbone-work-sync/5.20/server/the-requested-board-cannot-be-viewed","children":[]},{"id":"ci_8c10c63572acb7dfc2f34af9e7775429ec44dd9cdb4801edfe7ce343138517a1","title":"User does not exist","path":"/backbone-work-sync/5.20/server/user-does-not-exist","children":[]},{"id":"ci_807fff31f6a732c111063ead44752776d8cd0f8302f7211edd31b705a2d0b6a1","title":"User not assignable","path":"/backbone-work-sync/5.20/server/user-not-assignable","children":[]},{"id":"ci_eea0433863a857ed53dbb16260036b197aa7e2f027cd5d255cbfd6a646b86853","title":"User was not mapped","path":"/backbone-work-sync/5.20/server/user-was-not-mapped","children":[]},{"id":"ci_845f5abad7495d561d13a8c47efa3b4f223896271adc09e7d8b5e443d3db2a05","title":"Version(s) not valid","path":"/backbone-work-sync/5.20/server/version-s-not-valid","children":[]},{"id":"ci_732403a436336f80254c797750af07bbf29491c7550fef63d51fd48637269315","title":"Workflow operation not valid","path":"/backbone-work-sync/5.20/server/workflow-operation-not-valid","children":[]},{"id":"ci_d7bfe67bf720bb88d8dbc936a4d37b4395c7daa027ddeae066374e27dd4b51df","title":"Worklog User Failure","path":"/backbone-work-sync/5.20/server/worklog-user-failure","children":[]},{"id":"ci_d7f0e36823f7b226b5a6c1e9c8496c50fedd3007d1d78aa11c45d4d1e80941ec","title":"Worklog General Failure","path":"/backbone-work-sync/5.20/server/worklog-general-failure","children":[]}]}]},{"id":"ci_af288c51e1bba92f1bdd06451ffe10c17c9a41abcd76b9494555b7f7b0917961","title":"Trigger a Resync","path":"/backbone-work-sync/5.20/server/trigger-a-resync","children":[]},{"id":"ci_ca5ff4d9a8f584f3c344f244fe4625588b1e4ab127511426f0087601fed61981","title":"Increase the Jira Logging Level","path":"/backbone-work-sync/5.20/server/increase-the-jira-logging-level","children":[]}]},{"id":"ci_981d7e6f62636f9889a2b3a0f8677b6f18ce733165e33feaa339e184ca70de31","title":"Administration","path":"/backbone-work-sync/5.20/server/administration","children":[{"id":"ci_0d79d592d0070e45857f6d4d6e25319f72193d92b4a4bf4354b97eda1bd387ec","title":"Backup and Restore","path":"/backbone-work-sync/5.20/server/backup-and-restore","children":[]},{"id":"ci_4884f208095b583d49c52647aa400fc4479ad6a42156ab19d4c2f6eab970f794","title":"Where Backbone's Data Is Stored","path":"/backbone-work-sync/5.20/server/where-backbone-s-data-is-stored","children":[]},{"id":"ci_595899124d27a22ec09b3d9e0bc890a781e80c39f56e80c8b9931a5df6886f0a","title":"Security Advisories","path":"/backbone-work-sync/5.20/server/security-advisories","children":[]},{"id":"ci_3863be58ac745fdb81d9de7e12d9a11072f19fe47c34ead193156acbb80f0434","title":"Licensing","path":"/backbone-work-sync/5.20/server/licensing","children":[{"id":"ci_aebb432d66ddebd4c2c77add05a0b633c94026d996585d59ad2c8eb927599035","title":"Remote License","path":"/backbone-work-sync/5.20/server/remote-license","children":[]}]},{"id":"ci_1864f40b02b28c0a617feb2d427fe295f779adb5c6b737b34af7bca40ac130cf","title":"System Properties","path":"/backbone-work-sync/5.20/server/system-properties","children":[]},{"id":"ci_803305d7c58ee2eff16459cf9c053a553c0d0ab507c050666a8dc191bc20bbd7","title":"Installation","path":"/backbone-work-sync/5.20/server/installation","children":[]},{"id":"ci_94cd0bf077ea00cf4673f21aff6c9e138f3ddc3d2ba42b793957aed98995bcd3","title":"System Requirements","path":"/backbone-work-sync/5.20/server/system-requirements","children":[]},{"id":"ci_744619167eb2d2d790fab7fb1f6f4bcd8ca8df4b89ee6f25a36494d562ec974b","title":"Supported Jira versions","path":"/backbone-work-sync/5.20/server/supported-jira-versions","children":[]},{"id":"ci_d3d16a4c829ab5dccd3baaf4734f01b1544d348ce8afb81ab896ebebc69cff46","title":"Monitoring Backbone Work Sync","path":"/backbone-work-sync/5.20/server/monitoring-backbone-work-sync","children":[]},{"id":"ci_80a53a46c6763c2e74720d320792d8dd1d79ea0b91cea0897f8dbcafce2066b4","title":"Connection Modes","path":"/backbone-work-sync/5.20/server/connection-modes","children":[]}]},{"id":"ci_6f4cc85e86e64558bc6b90504cb977fd869884a6496b5e62273deee14729115a","title":"Reference","path":"/backbone-work-sync/5.20/server/reference","children":[{"id":"ci_d5256d46564d7e6f8b6832f769dde54a41bc60271bc37d4b78c361954249a3c0","title":"Field Mapping Reference","path":"/backbone-work-sync/5.20/server/field-mapping-reference","children":[{"id":"ci_ce5b5aa09546a7839fb9703eaffa9dd8d3424588f5840f4e329d2efcc40179fe","title":"Component","path":"/backbone-work-sync/5.20/server/component","children":[]},{"id":"ci_cd71eeb4660300f3da7c333f239ea058a6bf3c7320236b7471446e9028962f7b","title":"Dates","path":"/backbone-work-sync/5.20/server/dates","children":[]},{"id":"ci_17424157e42f0f2142fac84212efb96e8ed422338fab36c6973baf8f95c559c8","title":"Issue links","path":"/backbone-work-sync/5.20/server/issue-links","children":[]},{"id":"ci_ab3553c220bf29da2e49beb9610ae44eaf01497a3a2672bf122674ee0a669eb2","title":"Kepler custom fields","path":"/backbone-work-sync/5.20/server/kepler-custom-fields","children":[]},{"id":"ci_33eed98351ee7f10e18d67e60ba4e72e7a51df196e7358bc5ec0afc7d232dda2","title":"Elements Connect (formerly nFeed): supported fields","path":"/backbone-work-sync/5.20/server/elements-connect-formerly-nfeed-supported-fields","children":[]},{"id":"ci_71c89e068b518459d5380c7b4127e3c392cbc41646512050cda7e94aa3f572b1","title":"Power Database Fields","path":"/backbone-work-sync/5.20/server/power-database-fields","children":[]},{"id":"ci_3a67e3555b7a211b54e412f6b8df416fce68cc2b18c3a8ddcfb699c31517a62f","title":"Resolution","path":"/backbone-work-sync/5.20/server/resolution","children":[]},{"id":"ci_9b658ad9db4bff8a02574b5a23039e26edf3f3a25578071427c939f0f5cf1188","title":"Scriptrunner: scripted fields","path":"/backbone-work-sync/5.20/server/scriptrunner-scripted-fields","children":[]},{"id":"ci_5027ec2ff56d8094dbe612f13142c7828ec90dea91307dfe6112b2e5e792a72c","title":"Security level","path":"/backbone-work-sync/5.20/server/security-level","children":[]},{"id":"ci_284ccbea0b9a8399c3ccf81fd509c05535dffc02d6c991e876e20f17d2c324e6","title":"Synchronize sprints","path":"/backbone-work-sync/5.20/server/synchronize-sprints","children":[]},{"id":"ci_560eee82a94235059213ca8286167a3e7a8b08d6fef6194643f9abdd7f6216bc","title":"Version","path":"/backbone-work-sync/5.20/server/version","children":[]},{"id":"ci_d36eee810f34e65f91404649306d4a7b65bcde95ea8e896d1e6eda128aaa57c6","title":"Watchers","path":"/backbone-work-sync/5.20/server/watchers","children":[]},{"id":"ci_82b5dc641ce4293c9d655981d1e5403e0b6272f02d2a706b0af30c592233e67f","title":"User","path":"/backbone-work-sync/5.20/server/user","children":[]}]},{"id":"ci_2358f69ba15123204702406f6384114f60feca67d7d71be9ea3bb1c780e3e7eb","title":"Knowledge Base","path":"/backbone-work-sync/5.20/server/knowledge-base","children":[{"id":"ci_e7a4c926399639201fda96cd5ed43d288360eac5585451b5476fd2a29df764cb","title":"Add a 'sync issue' button to the view issue screen","path":"/backbone-work-sync/5.20/server/add-a-sync-issue-button-to-the-view-issue-screen","children":[]},{"id":"ci_18b4fd54f100daa90172a935293711ec29503f38c4665c31ed21b7e8fbf7f0fb","title":"Configure only changes made by one synchronization partner to be synchronized","path":"/backbone-work-sync/5.20/server/configure-only-changes-made-by-one-synchronization","children":[]},{"id":"ci_920b2d508e0593e40ada47db79619131396acb46d042657f3e5757203fb25e80","title":"Rename the project key","path":"/backbone-work-sync/5.20/server/rename-the-project-key","children":[]},{"id":"ci_cac25db0eb9bee02b17d01f44770a687322779733464218c1265968fbc3346d3","title":"Stop synchronizations when Backbone is restarted","path":"/backbone-work-sync/5.20/server/stop-synchronizations-when-backbone-is-restarted","children":[]},{"id":"ci_88aaebdc1e659d237d31d1b514f76a0d095dff2875f0a15882c198cc25c1f907","title":"Synchronization Message Flow","path":"/backbone-work-sync/5.20/server/synchronization-message-flow","children":[]},{"id":"ci_8271254ffe316bb77ad29ade875c9f13c2c1296facf88875dfd5d832a19846b7","title":"Clear the sync panel","path":"/backbone-work-sync/5.20/server/clear-the-sync-panel","children":[]}]},{"id":"ci_122a9d8bf12e632d4f5002cdc58f1e939922493a9b4491c1362b9a2cb00291ce","title":"Jira Automation vs Backbone Issue Sync","path":"/backbone-work-sync/5.20/server/jira-automation-vs-backbone-issue-sync","children":[]},{"id":"ci_8b7e7280463c67e06b7e1584a6df0a82345824e3ffc1ad6cd8459e7956a3d631","title":"Use the Java API","path":"/backbone-work-sync/5.20/server/use-the-java-api","children":[{"id":"ci_69e1f5a7f1e5755203898048b35cd47db92a600d3f51e304e67d7f995bc124b4","title":"Add the Java API to your project","path":"/backbone-work-sync/5.20/server/add-the-java-api-to-your-project","children":[]},{"id":"ci_fe384e6f43ee4668b2af03086dbcb2e2c76895c8ec647bc9d8cb4d366be1cf52","title":"Public API tutorial","path":"/backbone-work-sync/5.20/server/public-api-tutorial","children":[]}]},{"id":"ci_0c8abf1abacdccc92d4735d8a043df1cd337e5fd488585c404a99724b670ac9a","title":"Data Encryption","path":"/backbone-work-sync/5.20/server/data-encryption","children":[]},{"id":"ci_d4946fbb60e56be8e4fdec2fe561176c2ea17881b54a3ab183ae55085aa4c5a4","title":"Support for Team-Managed Projects","path":"/backbone-work-sync/5.20/server/support-for-team-managed-projects","children":[]},{"id":"ci_0f4d27e282e0fe0b5519ab275ea31d411c44814e7a9f1590f80c20404d4dfd20","title":"Synchronization Behavior","path":"/backbone-work-sync/5.20/server/synchronization-behavior","children":[{"id":"ci_4ab637c19685e1359bec0b52d937bb28730bb1cb6c0f6a438b15996b8957cc0d","title":"Deleting a Backbone Synchronization","path":"/backbone-work-sync/5.20/server/deleting-a-backbone-synchronization","children":[]},{"id":"ci_cc4d64053ef457cc37b3a774aec8b0af3f4d0e96fd6de12a9f74dc1308973993","title":"Uninstalling Backbone","path":"/backbone-work-sync/5.20/server/uninstalling-backbone","children":[]},{"id":"ci_1ad3be1aa5d25bfc98a84b3b3d83b3a5f73e2c6fef3a817432321bcc566ef6ba","title":"How Concurrent Edits Are Handled","path":"/backbone-work-sync/5.20/server/how-concurrent-edits-are-handled","children":[]},{"id":"ci_50a581e1027c797cfae4f76d74fc289c90f8a204767d5da9cbe82d5782a9741b","title":"Behavior of Moving Synced Issues to Another Project","path":"/backbone-work-sync/5.20/server/behavior-of-moving-synced-issues-to-another-projec","children":[]},{"id":"ci_e6587ed4137636efaf78b03261bd8546b25d7aa5712175a17af2c48a7cacae6f","title":"Issue History – How It's Handled","path":"/backbone-work-sync/5.20/server/issue-history-how-it-s-handled","children":[]},{"id":"ci_c563ab5c3a80b2862c9ff1cce481f42f01b2cfc06c6ca345bb0d5cb6dfb0c29c","title":"How a Synchronization Behaves when Restarted After Being Down","path":"/backbone-work-sync/5.20/server/how-a-synchronization-behaves-when-restarted-after","children":[]},{"id":"ci_ef4c9b9f1f94083ddc99cb59abe779058106d3ca3ce0947ec8595fc4c23ebc56","title":"Deleting a Synchronized Issue","path":"/backbone-work-sync/5.20/server/deleting-a-synchronized-issue","children":[]},{"id":"ci_b3b240a8c18aa24ec59c44e96ff671512c86e7abd6b022ef679347b3bbbbb851","title":"Synchronizing Projects Already Containing Issues","path":"/backbone-work-sync/5.20/server/synchronizing-projects-already-containing-issues","children":[]}]},{"id":"ci_beb2843f7b94ead675d28575e91947c1c300510a496e02a50b5078c016029aa8","title":"REST API","path":"/backbone-work-sync/5.20/server/rest-api","children":[{"id":"ci_a64fc23caf2483f3673ed2ed23e7d4deada1ecc17c59c0efe0dbc2befe9cc839","title":"Introduction","path":"/backbone-work-sync/5.20/server/introduction","children":[]},{"id":"ci_f21ffdd73ba480535766e1cdead3b012d56534f01cc39eb05e9e797b62ca65b0","title":"Connectors","path":"/backbone-work-sync/5.20/server/connectors","children":[]},{"id":"ci_0876d90b38580e956378f898dd0cac35acea17fd5c9f7228da7149625475ccf3","title":"Asynchronous Tasks","path":"/backbone-work-sync/5.20/server/asynchronous-tasks","children":[]},{"id":"ci_1397fa90579e878b91c36029a883f25f27d99b05671c7a18555336cd492df8f9","title":"Draft actions","path":"/backbone-work-sync/5.20/server/draft-actions","children":[]},{"id":"ci_535145f88b5f7f8f02d5a03fa41e762e7b60b1ebeebd9d1832511f9cdd1b6f24","title":"Integration/Synchronization actions","path":"/backbone-work-sync/5.20/server/integration-synchronization-actions","children":[]}]},{"id":"ci_d3dea2cb24655013a4943186e9059ecbf5bdf487153224a631524d8fa0909897","title":"Handling Personal Data","path":"/backbone-work-sync/5.20/server/handling-personal-data","children":[]},{"id":"ci_d2d79d4b09d12336c70b78b09ff363d90c49ec350deddc2a7a515b7650b75bc2","title":"Name Change: Backbone Work Sync for Jira","path":"/backbone-work-sync/5.20/server/name-change-backbone-work-sync-for-jira","children":[]},{"id":"ci_30d0e67b48e1a2e2bb4f118ed994d293aa7242b0d7dddf7bb6a8dbba31beb60e","title":"Glossary","path":"/backbone-work-sync/5.20/server/glossary","children":[]}]},{"id":"ci_410ff183505454ab4bca43add639df212fddc1c4a14bb4d8ad682b68ce018274","title":"Data Security and Performance","path":"/backbone-work-sync/5.20/server/data-security-and-performance","children":[{"id":"ci_a25e1b680d9a16b80b9d03c6f29561ef6485b4c74b0a0da8b21e10b6e0a0a20e","title":"Certification","path":"/backbone-work-sync/5.20/server/certification","children":[{"id":"ci_b07f120aaea76f99adcac90c7978fa30feddfe3939bdd0aaa8d03b9ffc42eb15","title":"Is Backbone ISO certified?","path":"/backbone-work-sync/5.20/server/is-backbone-iso-certified","children":[]},{"id":"ci_fc41e94e83a4a1843a51307d958bd2d28d62cbe354366d0ae0ff7f558876ee01","title":"Is Backbone SOC2 Type II compliant ?","path":"/backbone-work-sync/5.20/server/is-backbone-soc2-type-ii-compliant","children":[]},{"id":"ci_12d151be781c4d5b3227462ac73303d8e9a09c8bd983ee8e40559a4d09cb7a72","title":"Is Backbone GDPR compliant?","path":"/backbone-work-sync/5.20/server/is-backbone-gdpr-compliant","children":[]}]},{"id":"ci_3e72acf98c23dab676940e945a28f224e2fcbcacae128c7cf696c58cc2a780f1","title":"Data Security","path":"/backbone-work-sync/5.20/server/data-security","children":[{"id":"ci_e2798ab2d580409b04ddd46bbf47a9d926dfc9d82411844a4e6d11c01d4411d3","title":"How does Backbone ensure Cloud protection?","path":"/backbone-work-sync/5.20/server/how-does-backbone-ensure-cloud-protection","children":[]},{"id":"ci_d91d9fcf29e49f751dd010620dac27baa9b1209fd0e4cd0349b28942a316875a","title":"How does Backbone ensure data encryption?","path":"/backbone-work-sync/5.20/server/how-does-backbone-ensure-data-encryption","children":[]},{"id":"ci_693b8fc79f2e4db56eea56809f891c3386bac7ce2737978d331aa834397f4f43","title":"How does Backbone use the Jira REST API?","path":"/backbone-work-sync/5.20/server/how-does-backbone-use-the-jira-rest-api","children":[]},{"id":"ci_46d81058119c994aad52505cd817898a6b3b6ad94466a5a95103e777d72744c6","title":"Who can make changes to the Backbone configurations?","path":"/backbone-work-sync/5.20/server/who-can-make-changes-to-the-backbone-configuration","children":[]},{"id":"ci_22e955ab7dcf6e82442d3a751a4bb2e1ea17f165bea0b9505343f50bae921334","title":"How does Backbone deal with security vulnerabilities?","path":"/backbone-work-sync/5.20/server/how-does-backbone-deal-with-security-vulnerabiliti","children":[]},{"id":"ci_6d09599cb2b951b77694e85062dd3de3214ee052ad40c7dd11639be0f0503432","title":"Does Backbone notify customers in case of security breaches?","path":"/backbone-work-sync/5.20/server/does-backbone-notify-customers-in-case-of-security","children":[]},{"id":"ci_17022bb4bf318e6fc713463d739794390aa60854da51ce796b47c98cddc1c4e6","title":"Do you have a list of your latest security advisories?","path":"/backbone-work-sync/5.20/server/do-you-have-a-list-of-your-latest-security-advisor","children":[]}]},{"id":"ci_46ae427492d90c57f2c0d57b42095021a3e4523c242820c623aa400a3977d1c3","title":"Data Handling","path":"/backbone-work-sync/5.20/server/data-handling","children":[{"id":"ci_bd68dac7888214dac55227bec5404b6b4ab4d59f1e32dd38386fea5effff376f","title":"Does Backbone offer data residency?","path":"/backbone-work-sync/5.20/server/does-backbone-offer-data-residency","children":[]},{"id":"ci_21769203ae642ff7b6172894d6199df89fdac9cde27bff962187c247652dc4fd","title":"How does Backbone handle personal data?","path":"/backbone-work-sync/5.20/server/how-does-backbone-handle-personal-data","children":[]},{"id":"ci_f08fb8ef7c0a49c3aedd614fcbffa2b8bc3a0f4192a48c1bf60a26985dc897e6","title":"What info is exchanged between instances?","path":"/backbone-work-sync/5.20/server/what-info-is-exchanged-between-instances","children":[]},{"id":"ci_5265c8c4f698d12a9907bb4c88b67e1736dabd28ebfe9c25b661aa1c24aa2b31","title":"What info is stored by Backbone?","path":"/backbone-work-sync/5.20/server/what-info-is-stored-by-backbone","children":[]},{"id":"ci_d6d96c6603f347d93060d2fd9c5fc5af2e50e0c749a23dab52262e81ed747af9","title":"Where is my data hosted?","path":"/backbone-work-sync/5.20/server/where-is-my-data-hosted","children":[]},{"id":"ci_9a41fd4747184bc1a4667608144c38007dc1f4c070dc3f9f0d745395096c1744","title":"Who can access my data?","path":"/backbone-work-sync/5.20/server/who-can-access-my-data","children":[]},{"id":"ci_a35f7f54d02f777c680e94676eda3ade44335eb925e40f74d9641ee5b280fa56","title":"How can I back up my data and where is it stored?","path":"/backbone-work-sync/5.20/server/how-can-i-back-up-my-data-and-where-is-it-stored","children":[]},{"id":"ci_75b5883608231565b0f724098fe8c3eaa40a5677eb148b22bf3027e526a01d4d","title":"Is Backbone a data processor?","path":"/backbone-work-sync/5.20/server/is-backbone-a-data-processor","children":[]},{"id":"ci_44e527e32cf0963eed4bcaebdce49bcff1f96eb690f5c8450cd3a3c9643fe8d8","title":"Does Backbone use any sub-processors when transferring data?","path":"/backbone-work-sync/5.20/server/does-backbone-use-any-sub-processors-when-transfer","children":[]},{"id":"ci_293a821ae1bd20d3b34b480667e301a8ff865a22cdd32356188ee3016c456ebe","title":"Does Backbone have a diagram illustrating where and how the data is stored and processed?","path":"/backbone-work-sync/5.20/server/does-backbone-have-a-diagram-illustrating-where-an","children":[]}]},{"id":"ci_850ee7405d4ecd882d7ee8553484842a176209abc3f0ea0a8117e974c33c78ef","title":"Performance","path":"/backbone-work-sync/5.20/server/performance","children":[{"id":"ci_3c97b6f4b53f2e08223819b40655efe7f1710a1a0600b8e6efb8e5e8b7b72de6","title":"How long does it take for Backbone to sync a particular number of issues?","path":"/backbone-work-sync/5.20/server/how-long-does-it-take-for-backbone-to-sync-a-parti","children":[]},{"id":"ci_65a325946965f1d7f12101f0e3c4028c1c73a697b1ce4732b44ffb059c8fa722","title":"Can Backbone be used by enterprises and to sync a large number of issues?","path":"/backbone-work-sync/5.20/server/can-backbone-be-used-by-enterprises-and-to-sync-a-","children":[]},{"id":"ci_3c65a7d3279bee95ace97634a3755287ae26b6de5caca7f974dcbdb93762f75f","title":"How is a syncing error caused by Backbone detected and fixed?","path":"/backbone-work-sync/5.20/server/how-is-a-syncing-error-caused-by-backbone-detected","children":[]},{"id":"ci_41ad40f2f6653606efd44b3473841888c5f7b228ceb2beb55be51eb676af09df","title":"Is there a limit to how many issues can be synced when migrating to Jira Cloud?","path":"/backbone-work-sync/5.20/server/is-there-a-limit-to-how-many-issues-can-be-synced-","children":[]}]},{"id":"ci_fc2f82cafff9d4a5488f8a906fe9aefd16564decfa7f8278a67c3931bd6c38ce","title":"Configuration Modes","path":"/backbone-work-sync/5.20/server/configuration-modes","children":[{"id":"ci_6372cd369ea3597f591674ead7362fe985902aebcb35c1b0baf8bcaa58b84229","title":"What different types of connections are possible using Backbone?","path":"/backbone-work-sync/5.20/server/what-different-types-of-connections-are-possible-u","children":[]},{"id":"ci_72314b87a18638fa38fd98aa084204f4227c5643d62992d955a0b5211f19b481","title":"Can I synchronize a Jira instance from behind an enterprise firewall?","path":"/backbone-work-sync/5.20/server/can-i-synchronize-a-jira-instance-from-behind-an-e","children":[]}]}]},{"id":"ci_0c8f8a337fcf1a57421bf8dd43db281bca446196db18ab6eb4cff2dd5e7d463a","title":"FAQs","path":"/backbone-work-sync/5.20/server/faqs","children":[{"id":"ci_cf5b5fdd7500050b957f8a137501a843bb06309231a33927169b260703da457b","title":"How does Backbone affect server performance?","path":"/backbone-work-sync/5.20/server/how-does-backbone-affect-server-performance","children":[]},{"id":"ci_f57c1f1d88fbd0070b46cc5f8e5a9083ee041054284e14e7eb5bf4722536e516","title":"Do you plan to synchronize with other systems?","path":"/backbone-work-sync/5.20/server/do-you-plan-to-synchronize-with-other-systems","children":[]},{"id":"ci_404145c9aa016c75473a81a32823f79275b0cba39d3b94458826731cfad2edfa","title":"Can I synchronize an instance without installing Backbone?","path":"/backbone-work-sync/5.20/server/can-i-synchronize-an-instance-without-installing-b","children":[]},{"id":"ci_47edbe87f78a1c6fa3be721160d6b272617a8233031de18d7329557afa5fb26b","title":"Can I have the same issue keys in both projects?","path":"/backbone-work-sync/5.20/server/can-i-have-the-same-issue-keys-in-both-projects","children":[]}]}]