From time to time it might be useful for the K15t Support Team to get information from your browser's console.

Depending on your browser, the steps to show the browser console might differ:

Chrome

  1. Right-click on a page and click Inspect;
  2. select Console;
  3. make sure that Preserve Log checkbox is ticked (if you don't see Preserve Log checkbox, click on the cog icon on the right);

  4. reload the page (it should fill with log entries);
  5. right-click anywhere in the console → Save As... → choose the location to save the file;
  6. send it to the Support team.

Firefox

  1. Right-click on a page and click Inspect Element;
  2. select Console;
  3. activate Persist Logs checkbox;
  4. make sure that all tags are selected (Errors, Warnings, XHR, etc) and reload the page (it should fill with log entries);
  5. right-click anywhere in the console → Select all → copy the selected content → paste it into a text file;
  6. send it to the Support team.

Edge

  1. Right-click on a page and click Inspect Element;
  2. select Console;
  3. make sure that Preserve Log checkbox is ticked;
  4. select All section → reload the page;
  5. the page should fill with log entries;
  6. take a screenshot of the logs → send it to the Support team.

Internet Explorer 11

  1. Open the page and press F12;
  2. select Console;
  3. make sure that all sections are selected (errors, warnings, etc) → reload the page;
  4. the page should fill with log entries;
  5. right-click anywhere in the console → Copy All;
  6. paste the content into a text file → send it to the Support team.

Safari

  1. Right-click on a page and click Inspect Element;
  2. select Console;
  3. make sure that Preserve Log checkbox is ticked;
  4. select All and reload the page (it fill with log entries);
  5. click on any entry in the Console log and copy everything (use CMD+A shortcut);
  6. paste the content into a text file and send it to the Support team.