How to check the browser log
In some scenarios (e.g. when there is behaviour that can't be reproduced on other browsers, or there are problems that might be related to a browser-side error), it's useful for the support team to have a screenshot of the browser log.
Your browser's official documentation will explain how to access the browser console and read the log – see the links below for more information.
- Checking the browser log on Chrome
- Checking the browser log on Firefox
- Checking the browser log on Safari
- Checking the browser log on Internet Explorer