The search in the “Create Context Key” dialog can’t find the page I’m searching for.
As an attempt to resolve the issue, follow the steps below:
Navigate to the Document Manager of the affected Scroll Document.
Click More document actions (•••)
Select Advanced options
Click Manage page groups:
…the page you are searching for is listed under “Pages without a page group.”
…the page cannot be found under “Pages without a page group.”
Go back to the page tree of your Scroll Document and double check if the page actually is a part of the document. If the page exists within the document but you still can’t search for it, contact support for help with troubleshooting via: help@K15t.com
If the page was found under the column “Pages without a page group” in the Page group manager, then it’s likely this page was added to an already saved document version.
If a page is created or added to an already saved version (not the Working version), the page won’t have a Scroll Page ID assigned to it, which means it’s not yet officially a part of the document. As a consequence, the page can’t be found by the search in the “Create Context Key” dialog. To give the page a Scroll Page ID it needs to be added to a page group in the Page group manager.