Symptom

When exporting content from a space with Scroll Versions and/or Scroll Translations active, in some circumstances, the Include page placeholder does not render the referenced content in the export.

Cause

This export behaviour occurs because the Include Page placeholder does not have a way to select/map a specific version or language, which means it will fall back to the master page (if included from a different space).

Resolution

You can see the table below for an overview of the scenarios and the outcome. Generally;

  • for Included Pages within a space with Scroll Versions active, you can first publish a specific version of that included page into the same space. Following this the Include Page placeholder will be able to locate the specific page again.
  • for Included Pages within a space with Scroll Translations active, unfortunately, we do not have the option to specify the language for the Include Page placeholder and only the default language for the space will be retrievable.

Scenarios:

Scroll Versions or Scroll Translations are not active in either space
  • Included page is from same space as the exported content
Export works as expected (tick)
  • Included page is from different space
Export works as expected (tick)
Scroll Versions is active in one space
  • Included page is from same space (versioned) as the exported content
Export works as expected (tick)
  • Included page is from a different space (not versioned), exported content is in a versioned space
Export works as expected (tick)
  • Included page is from a different space (versioned), exported content is in a non-versioned space

Error message (error) - For resolution see Answer above

Scroll Translations is active in one space
  • Included page is from same space (translated) as the exported content. The included page and exported content are in the same default language
Export works as expected (tick)
  • Included page is from same space (translated) as the exported content. The included page and exported content are not in the default language

Error message (error) - Limitation, see Answer for more info

  • Included page is from a different space (not translated), exported content is in a translated space
Export works as expected (tick)
  • Included page is from a different space (translated) in default language, exported content is in a non-versioned space
Export works as expected (tick)
  • Included page is from a different space (translated) in non-default language, exported content is in a non-versioned space

Error message (error) - Limitation, see Answer for more info

Scroll Versions and Scroll Translations are both active in one space
  • Included page is from same space (versioned and translated) in default language
Export works as expected (tick)
  • Included page is from same space (versioned and translated) in non-default language

Error message (error) - Limitation, see Answer for more info

  • Included page is from different versioned space, in the default language, and it is published
Export works as expected (tick)
  • Included page is from a different versioned space, in the non-default language and is either published/not published 

Error message (error) - For resolution see Answer above