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Seeing "Error Loading Children" in the Page Tree


When updating Confluence or Scroll Versions, the page tree does not load and the message "Error Loading Children" is displayed instead.


  • All Scroll Versions versions
  • All Confluence versions



The pages are not indexed correctly.

How to give us more information about this error:

We've improved the JavaScript Logging in Scroll Versions 2.4. The logging can be checked using the Firefox web console or a similar tool depending on your browser.

To be able to further analyze the problem it would be great if you could send us a screenshot of the console when the error occurs to

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.