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Manual

'Error Loading Children' is displayed in the page tree instead of the child pages

Nils Bier

Nils Bier Last update: Apr 14, 2016

Problem

When updating Confluence or Scroll Versions, the page tree does not load and the message 'Error Loading Children' is displayed instead.

Environment

  • All Scroll Versions versions
  • All Confluence versions

Resolution

Cause

The pages are not indexed correctly.

How to give us more information about this error

We've improved the JavaScript Logging in Scroll Versions 2.4. The logging can be checked using the Firebug console or a similar tool depending on your browser.

To be able to further analyze the problem it would be great if you could send us a screenshot of the console when the error occurs to support@k15t.com.

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