You're using an outdated browser

For a better experience, keep your browser up to date. Check here for the latest version.


Why are images not included in the export?

Thomas Rough

Thomas Rough Last update: Jul 16, 2019


When I export a Confluence page, the images on the page are not displayed in the generated export - why does this happen?

Instead, I receive an X icon within the export where the image should be shown:


The reason your images are not exported correctly with Scroll Word Exporter for Confluence Cloud is due to the forward slash / being included in your Confluence page title. 


This is a known issue in Atlassian's code and you can track it here: https://ecosystem.atlassian.net/browse/CE-735.

Whilst this issue is being looked at by Atlassian, to prevent this issue from occurring, please remove the / character from your page title and the export will function normally.

We use cookies to create a secure and effective browsing experience for our website visitors and to understand how you use our site (i.e. Google Analytics). For more information: click here.