Synchronize Jira Data Center with Jira Cloud
This use case describes how you can synchronize Jira issues between a Jira Data Center and a Jira Cloud instance. This can be helpful when you want to:
Synchronize issues with a partner who is using Jira Cloud while you are using Jira Data Center or vice versa.
Backbone supports the full set of features to synchronize issues between Jira Data Center and Jira Cloud.
Configuration Guide
In this guide, you will configure Backbone so that it synchronizes issues between a project on Jira Data Center and a project on Jira Cloud. This guide assumes the other project already exists.
You can either set up the synchronization in the Data Center instance, or in the Cloud Instance. Please note: you only need to set it up once, so only on the Data Center or Cloud side.
Set up synchronization on Cloud
Create a new synchronization between both projects in the Cloud instance
Configure an application link and WebHook on the Data Center instance
Configure Issue Type Mappings and Field Mappings
Congratulations! The basic configuration is now complete. You can now add Attachment, Comment or Workflow Mappings if desired.
Set up synchronization on Data Center
Create a new synchronization between both projects in the Jira Data Center instance.
The Data Center instance must be able to connect to the Jira Cloud instance and our backend on https://backbone-issue-sync.addons.k15t.com via HTTPS. No connection from Jira Cloud to Jira Data Center is necessary.
Configure Issue Type Mappings and Field Mappings.
Congratulations! The basic configuration is now complete. You can now add Attachment, Comment or Workflow Mappings if desired.
Synchronizing with email or file exchange for a synchronization between Jira Data Center and Jira Cloud is not supported at the moment.