Skip to main content
Skip table of contents

Backbone Issue Sync 3.1.14-AC

October 2024

We're excited to announce the release of Backbone Issue Sync 3.1.14-AC, including an improvement to the pairing issues and bug fixes.

Improved Issue Pairing for User Mentions

When migrating issues from Jira Data Center to Jira Cloud, Backbone previously encountered issues matching comments that contained user mentions. This was due to the difference in mention formats: Jira Data Center uses usernames, while Jira Cloud relies on account IDs. We've now enhanced Backbone to handle these discrepancies, improving its ability to match comments with user mentions during both the migration process and the pairing of existing issues.

Questions?

Do you have questions, or is something not working as expected? Please let us know by creating a ticket in our help center or emailing help@k15t.com.

All Updates and Fixes in This Release

Data cannot be retrieved due to an unexpected error.

View these issues in Jira
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.