Synchronizations overview
The main entry point of the Backbone UI is the synchronization overview which shows you a list of all existing synchronizations. You can find it either on a project level or a global level. Both screens offer the same set of actions you can do with your synchronizations.
Project synchronizations overview
Select Project settings > Issue Synchronization > ••• to manage your synchronizations for a single project:
Jira instance synchronizations overview
If you have Jira admin permissions, select Jira administration > Add-ons > Backbone Issue Sync > Synchronizations > ••• to manage all your synchronizations for the whole Jira instance:
Status
Synchronizations in Backbone can have the following status:
RUNNING | The synchronization is up and running. Issue updates are synchronized according to the configuration. |
|---|---|
STOPPED | The synchronization is stopped. No issue updates are synchronized. |
REQUEST SENT | The synchronization request has been sent to the synchronization partner and is waiting for their approval. |
INCOMING REQUEST | This synchronization has been requested by your partner and is waiting for your approval. |
DECLINED | This synchronization request has been declined. Please delete it. |
Actions
Backbone has a range of functionality for managing synchronizations:
Start/stop: enable or disable Backbone from syncing issues and issue data
Edit: allows you to edit the name and description of a synchronization
Configure: allows you to define what issue data gets synchronized between instances
Troubleshoot: allows you to Analyze & Fix Errors
Delete: allows you to permanently delete your synchronization. If the synchronization is not stopped, it will automatically be stopped.
If you're here for the first time, you should start with creating a new synchronization.