Backbone Work Sync

Topics

• Basics

  • Get started
  • Key features
  • Sync info panel

• Migrate to Jira Cloud

  • Cloud & Data Center Differences
  • Migration Path
  • Cloud Roadmap
  • Migration scripts

• Example Use Cases

  • Bidirectional synchronization
  • Unidirectional synchronization
  • Synchronize one project with multiple others
  • Synchronize a private with a public project
  • Synchronize only certain issues
  • + 5 more pages

• Configuration

  • Create a Synchronization
  • Configuring the synchronization user
  • Synchronization detail view
  • Issue Type Mappings
  • Field Mappings
  • + 10 more pages

• How-tos

  • Import/export synchronization configurations
  • Limit the synchronized issues
  • Unlink paired issues
  • Restrict Backbone usage to certain user-groups
  • Set the Synchronized Issue as an Issue Link
  • + 6 more pages

• Troubleshooting

  • Trigger a resync
  • Fix common problems
  • Analyze and fix errors

• Administration

  • Installation
  • Security Advisories
  • Disable Usage Tracking
  • Licensing
  • Supported Jira versions

• Reference

  • Field mapping reference
  • Synchronization behavior
  • Glossary
  • Knowledge Base
  • Support for team-managed projects
  • + 3 more pages

• Data Security and Performance

  • Certification
  • Data Security
  • Data Handling
  • Data Residency
  • Performance
  • + 1 more pages

• FAQs

  • Do you plan to synchronize with other systems?
  • Can I have the same issue keys in both projects?