Breadcrumbs

Field Cannot Be Found in Space

Symptoms

An error appears in the troubleshooting section with a message containing: 'The Jira field with the id XXX can not found in space XXX'.’.

Cause

The field is not in the space anymore and therefore Backbone can’t find it.

Resolution

Check if the field is part of the space. If it doesn’t you can do any of the following options:

  • If you still need to sync the field: add the field to the space and perform a resync.

  • If you don’t need to sync the field: remove the field mapping for this field