Problem
When updating Confluence or Scroll Versions, the page tree does not load and the message "Error Loading Children" is displayed instead.
Environment
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All Scroll Versions versions
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All Confluence versions
Resolution
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Rebuild your Confluence index as described here:
Content Index Administration
.
Cause
The pages are not indexed correctly.
How to give us more information about this error:
We've improved the JavaScript Logging in Scroll Versions 2.4. The logging can be checked using the Firefox web console or a similar tool depending on your browser.
To be able to further analyze the problem it would be great if you could send us a screenshot of the console when the error occurs to help@k15t.com.