Backbone Work Sync
5.23 5.22 5.21 5.20 5.19 5.18 5.17 Cloud Data Center
5.23 5.22 5.21 5.20 5.19 5.18 5.17 Cloud Data Center

Why are my existing issues not immediately synced after creating a synchronization?

Symptom

After creating a synchronization for a project, the existing issues are not synced immediately.

Explanation

In Cloud-to-Cloud synchronizations, Backbone doesn't automatically synchronize all existing issues immediately after you create an synchronization.

However, all of these unsynced issues are picked up and synchronized by a daily automatic cleanup job.

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