Backbone Work Sync

Topics

• Basics

  • Get Started
  • Key Features
  • Sync Panel

• Example Use Cases

  • Synchronize a private with a public project
  • Synchronize only certain issues
  • Cross Deployment Synchronization
  • Synchronize with approval-based configuration
  • Synchronize with Jira Service Management
  • + 5 more pages

• Configuration

  • Create a Synchronization
  • Configuring the synchronization user
  • Synchronization Detail View
  • Issue Type Mappings
  • Field Mappings
  • + 10 more pages

• How-tos

  • Limit the synchronized issues
  • Unlink paired issues
  • Set the Synchronized Issue as an Issue Link
  • Sync Not Supported Fields
  • Pair existing issues to be synchronized
  • + 6 more pages

• Migrate to Jira Cloud

  • Cloud & Data Center Differences
  • Migration Path
  • Migration Scripts

• Troubleshooting

  • Analyze and Fix Errors
  • Fix common problems
  • Trigger a Resync

• Administration

  • Security Advisories
  • Licensing
  • Installation
  • Supported Jira versions
  • Disable Usage Tracking

• Reference

  • Field Mapping Reference
  • Knowledge Base
  • Jira Automation vs Backbone Issue Sync
  • Data Encryption
  • Support for Team-Managed Projects
  • + 4 more pages

• Data Security and Performance

  • Certification
  • Data Security
  • Data Handling
  • Data Residency
  • Performance
  • + 1 more pages

• FAQs

  • Do you plan to synchronize with other systems?
  • Can I synchronize an instance without installing Backbone?
  • Can I have the same issue keys in both projects?