This use case describes how you can set up a synchronization where updates to the configuration need to be approved. This can be helpful when you want:
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To avoid a project manager making unwanted/unnoticed changes to the configuration which might result in unwanted issue(data) being synced
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To keep both parties informed on any changes made to the configuration
Configuration guide
In this guide, we will configure synchronization with approval. This guide assumes the other project already exists.
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Create a new synchronization with the review mode between both projects
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In the notifications, set up a receiver on both sides for “Draft actions”
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Configure Issue Type Mappings and Field Mappings
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Publish the draft with a message to your partner
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Wait for a notification that your partner accepted the configuration.
Congratulations! The basic configuration is now complete. You can now add Attachment, Comment or Workflow Mappings if desired.
Good to know
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Backbone must be installed and licensed on both sides.
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This option is only available when you sync between two different instances
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More information about the review mode (syncing with approval) can be found in this article