Best Practices

Get the most out of your help center by following Viewport best practices.

Formatting Content – Best Practices — Follow these tips to create readable, structured and engaging content for your audience.

Referencing Content – Best Practices — Learn how to best reference other articles in your help center.

Optimizing for Search Engines (SEO) – Best Practices — Learn how to increase the SEO rank of your Viewport site, specifically when it comes to authoring your content.

Embedding Help – Best Practices — Learn how to use Viewport’s in-app help feature properly so your users can use your content conveniently right from your application or website.

Optimizing for searchability and retrieval (for standard and AI search) – Best Practices — Increase the effectiveness of your site’s search and make sure that relevant information is retrieved and surfaced for your users.

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