Backbone Work Sync
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5.23 5.22 5.21 5.20 5.19 5.18 5.17 Cloud Data Center

Backbone Work Sync 8.5.0

September 2026

Backbone Work Sync 8.5.0 is now available.

Versions 8.3.0 and 8.4.0 contained a bug that caused some updates to fail. As a result, Backbone may have skipped work item changes for a short period. Version 8.5.0 fixes the root cause.

Action Recommended: Run a Resync To Avoid Missed Changes

Work items changed between Sep 2, 2026, 13:20 CEST and Sep 3, 2026, 16:12 CEST may not have synced. Any changes made in that window could be missing on the other side of the synchronization.

To find possibly affected work items, run this JQL search:

updated >= "2026-09-02 13:20"

Adjust the date and time to your own timezone (this is in CEST).

To restore missed changes, trigger a resync for all affected synchronizations — in both directions — using the same JQL in the resync dialog. This covers every work item created or updated after Sep 2, 2026, 13:20 CEST.

Questions?

If something isn't working as expected, create a ticket in our help center or email help@k15t.com.

All Updates and Fixes in This Release

You can find all updates and fixes of this release in our Jira.

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