How can I back up my data and where is it stored?

Question

How can I back up my data?
Where is the back up data stored?

Answer

Cloud:

You can back up each synchronization and the synchronized issues by exporting the sync settings as a JSON file. Learn more about how to export and import a configuration in the articles below:

• Import and export your configuration

• Download your synced issues

Data Center:

To backup Backbone's synchronization data, you must backup Jira's database and the Backbone directory in Jira's home folder on the file system.

If you backup Jira's database, this includes all the synchronization information, e.g. the relationships between synchronized issues, configuration data, and more.

More details about the backup and restoration of data are described in the following article: backup and restore