All AI search queries made in your site return a 'Something went wrong' message instead of an answer.
Symptom
Any AI search queries that you or your users enter in your site’s search returns a 'Something went wrong' message instead of an answer to the query.
Explanation
The most recurrent reasons for AI search to stop working are:
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The OpenAI API key you entered is not valid.
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The OpenAI account you’re using ran out of credit.
Resolution
Open your OpenAI account and check:
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that the API key is listed as a valid key and is exactly as you entered into your Scroll Sites' site settings
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that your account contains credit to respond to API requests by Scroll Sites.