In this three-part tutorial, you will learn how to set up a new Help Center site, add your Confluence documentation to the site, and publish the site to make it publicly available to your readers.
Scroll Viewport for Confluence
With Scroll Viewport for Confluence, you can transform your documentation into user-friendly help centers and knowledge bases that are easy to build and modify. Before you begin, please ensure you have Scroll Viewport installed in your Confluence site.
Set-up a new Help Center site
A Help Center Site is how you will share documentation of your products with your customers. In this tutorial, you will learn how to create a brand new help center and set-up a URL for your site.
In the Confluence menu click Apps → Scroll Viewport.
Click New site to start setting up your first Help Center site.
Enter a site name which works best for you and your team.
This is for internal use only and can be changed anytime – e.g. you could use “Good Software Help Center.”
You'll see a predefined URL based on your site name in the format of
You can change the URL here or add your own custom domain later on.
Click Create to create your help center site.
Add your documentation to the Help Center site
In this step, you will learn how to add your documentation to the help center site and then publish it to make it publicly available.
Click Add content source in the first onboarding step to add content.
When selecting a content source type, you have the option to select either a Confluence Space or a Scroll Document. For now, just select Confluence Space.
ℹ️ Info: You can learn more about content source types and Scroll Documents in the help center at a later time.
Select a space with some test content. This can even be one of the spaces that was created by Confluence when you set up the site.
We selected the Software Development space here.
This next step asks you to enter a URL segment for your space that will be published.
Just click Save to go ahead and skip this step. For now and just use the default that is created by Scroll Viewport.
Nice job! 🎉
You have just added your documentation to your help center site.
Click Next to begin publishing your site.
Publish your Help Center site
When prompted to Edit theme, click Skip for now.
ℹ️ Info: We will cover theme editing in a separate tutorial.
Click Generate preview.
This step takes your documentation and applies the preset theme to it to generate a private preview of your Help Center site that you can review.
Once the preview has been generated, hit Go live.
You've just created and published your first help center with Confluence and Scroll Viewport.
Scroll Viewport: What’s next?
With your new help center in place, it’s time to get the most out of Scroll Viewport. Please visit Scroll Viewport’s app documentation to learn everything you need to know to better educate and enable your users. For example:
Define and Structure Content: Decide exactly how and where your users will consume your documentation on the site.
Configure and Manage Your Site: Configure integrations and a custom domain, customize URLs, set up site authentication, and much more.
Scroll Apps: Let’s Continue
Help center: Check! When you have time, dive deeper into the Scroll Apps to start better managing your content and delivering the right information to the right user in the right format: