Does Backbone notify customers in case of security breaches?
Question
Does Backbone notify customers in case of security breaches?
Answer
We prioritize informing our customers about any security breaches in the app through the release notes and, depending on the severity, sending an email. For critical security issues we will send a security advisory email to all known customers and evaluators, i.e. the contacts for the licenses registered at my.atlassian.com.
Read more about it in our data processing addendum.