Create a Personal Access Token
We strongly recommend using Personal Access Tokens (PAT) to authenticate your sync user.
If you're using Jira 10.2 or later, please use PAT to prevent potential performance issues.
Using PAT has several advantages:
Login via the UI is not permitted with PAT.
It’s simple to revoke without needing to change the user’s password.
It remains unaffected if the user’s password is changed.
How to Create a PAT
Once you have created a sync user, you can follow these steps to create a PAT:
Click your profile picture in the top-right corner of the screen, then select Profile.
In your profile, click Personal Access Tokens from the left-hand menu.
Select Create token.
Give your token a name.
For added security, you can set your token to automatically expire after a specified number of days (optional).
Click Create.
How to Switch to PAT
If you already have a sync using basic authentication, you can switch to PAT with the following steps:
Go to the connection tab of your sync.
Click Edit connection.
Switch the authentication method to Personal Access Token.
Paste your PAT into the field.
Save the updated connection.