Exclude Articles From Navigation and Search

You can use the label scroll-help-center-exclude-page or scroll-sites-only-url to keep certain pages in your site’s content sources from showing up in your help center’s navigation and search.

The excluded pages will still be published in your site but only users who know the URL will be able to easily access them. This can help you further structure the content in your help center or allow for other use cases.

Applying the Label

To exclude a page from your help center’s navigation and search:

Go to any Confluence page that is part of your Scroll site.
Add the label scroll-help-center-exclude-page or scroll-sites-only-url to the page. Learn how to add labels to Confluence pages.
The label scroll-help-center-exclude-page will only work for sites using the help center theme while the label scroll-sites-only-url will work for any theme.

With your next site update, the page will be removed from your help center’s navigation and search.

Behavior Of the Label

If you add this label to one of your Confluence pages, that page and all its child pages will be excluded from the search index and from the page tree navigation in the Scroll site.

Navigation refers to any representation of the page tree in the site. That includes:

the topics list on the content source page
the left-hand article navigation on article pages
child pages macros or filter by label macros or any other macros that represent a page tree

Please note that the content of the excluded page is still pulled by the app and stored on a public location (accessible via a URL). This means that excluded pages should not contain any confidential content!

Want to keep content from being published at all? Learn Control Publishing of Changes

Use Cases

Use the label to ‘hide’ pages of content from users who browse your help center. Since the content is still accessible publicly, you can place a link to it on other pages or on external resources, so that your users can still view it.

Here are some examples of how you might leverage this label:

Place links to hidden pages in help tickets, customer emails or in-app help articles.
Include the link to a hidden page in your site’s header or footer, instead of having it in your main navigation. This could be, for example, a link to further support resources.
Send links to your users to direct them to troubleshooting articles that you don’t want to have permanently displayed as part of your documentation.

Finding the Public URL of an Excluded Page

To find the URL of your hidden page:

Go the Site updates screen.
Look for your excluded page amongst the table of recently published pages.
From the Live content column, click the View in site icon. This will open the page in the Scroll site in a new tab.
In the newly opened tab, copy the URL from the browser bar.

You can now paste the URL wherever it's needed (a support ticket, your app, etc.).