Configure the Help Center Theme

Choose the Help Center theme for publishing product documentation or a knowledge base.

The Help Center theme is a ready-to-use theme bundled with the app Scroll Sites.

The Help Center theme lets you create branded, self-serve help experiences. It is easy to navigate, searchable, SEO-optimized and integrates with your support desk and user feedback tools, equipping you to serve your customers better

The theme is mobile optimized, so your users can view your help content wherever they are and on whatever device.

Please note: The help center theme doesn’t support publishing content of the type Blog.

Customizable Elements

To make sure the published site fits your online presence and company branding, you can customize the help center theme’s appearance using the theme configurator.

Global Sections

Some sections appear in all pages of your Scroll site, i.e they are part of all page types. All these global sections can be further customized:

Cookie notice
Header
Footer
Favicon

Page Types

The help center theme includes different page types that pre-define the structure and layout of your content.

You can customize the following page types:

Portal page
Content source page
Article page
Search results page

Advanced Customizations

You can adjust the help center further by injecting custom code (CSS or Javascript). Depending on how you write the code, it can affect specific page types or elements in the site, or the entire site.

We recommend that you only inject custom code if you find that the visual theme editor doesn’t provide your required styling options and if you have the required knowledge to write and maintain the custom code.

Non-Customizable Elements

To allow for an easy navigation through the site, some elements of the help center theme cannot be removed (e.g. header logo, article topics or article navigation).

Additionally, the page type 404 page that can’t be customized.

Explore all resources and configuration options for the help center theme:

Customize Site Logo, Header, Footer, and Favicon — Change the visual appearance of your site’s header, footer and favicon.

Customize Page Types — Customize pre-defined pages of the type portal, content source, article and search results using the theme configurator.

Supported Macros and Features (Help Center Theme) — Get an overview of all macros and features from Confluence Cloud and K15t apps that are supported in the Help Center theme.

Exclude Articles From Navigation and Search — Use page labels to exclude certain pages from your help center’s navigation and search.

Define Pinned, News and Call-to-Action Pages — Use page labels to feature certain articles on top of the content source pages in your help center.

Inject Custom CSS — Inject custom CSS into the your site to customize the help center theme beyond the options offered in the visual theme configurator UI.

Inject Custom JavaScript — Inject custom JavaScript (JS) into the your site to customize the help center theme beyond the options offered in the visual theme configurator UI.