What's New

Coming soon: Scroll Viewport will become Scroll Sites!

Get ready for more flexibility, multiple themes, and powerful new features.

→ Read more on How Does the Launch of 'Scroll Sites' Affect Me as a Viewport Cloud User?

AI-powered search

2024-10-08

Designed to work alongside standard search, AI search offers a more intuitive and intelligent search experience for your users.

→ Learn more on AI Search Integration

Support for inline images & improved ‘recent updates’ macro

2024-04-18

With this release we enhance our support for Confluence editor functionality:

• Confluence’s new inline images are now supported

• The ‘Recent Updates’ macro got a makeover and is now optimized for display in the help center

  

→ Learn more on Supported Macros and Features

Level up your CSS customizations with our new design token system

2023-10-17

We have introduced new CSS custom properties and deprecated some existing ones to create the foundation for a new design token system in the Help Center theme.

You can use tokens to create new theme styles that align your theme's appearance with your brand's needs. Design tokens are considered stable while enabling great customization abilities. They are therefore the recommended way to style your Viewport site.

→ Learn more on Using Design Tokens in Custom CSS.

More accessible help centers 🔄

2023-07-24

Viewport help centers are now overall more accessible and more usable for users who rely on screen readers and the keyboard navigation.

Amongst other things, we have improved the HTML heading structure, HTML landmarks and have refined and extended descriptions and labels in the site.

New analytics integration: bitvoodoo Viewtracker for Confluence

2023-07-13

Track visits to your Viewport articles right in Confluence with our newest analytics integration. Using bitvoodoo’s Viewtracker for Confluence app and its dashboard, you can get relevant insights about page views without ever leaving Confluence.

→ Learn more on Analytics Integrations

Embed help right into your app - in two easy steps! 🔄

2023-06-22

Embedding content from your help center into your app or website is now as easy as ever thanks to our new Help Center Widget.

The new widget is more than just context-sensitive help. It allow your users to discover your articles directly where they need it without forcing them to navigate to your help center site.

→ Learn how to insert the widget in a few easy steps.

Publish beautiful and interactive API documentation

2023-06-19

We introduce support for the Atlassian marketplace app Open API Documentation for Confluence.

The app allows you to generate beautiful and interactive API documentation right within a Confluence page.

Viewport will take the nicely styled output of the Open API documentation macro and show it in your site, along with the rest of your help center content.

Faster site updates

2023-06-06

We have made changes to the site update logic. In some scenarios your site will generate much faster now when you click ‘Update site'. This is because our new ‘partial updating’ process just generates those pages and attachment that have been added or changed since the last update and re-uses the rest.

→ Read more on How does the new (partial) update process work?

Improved keyboard accessibility 🔄

2023-05-24

We have improved accessibility for sites in the mobile view. You can now navigate the mobile navigation with a keyboard.

Add pagination to your articles 🔄

2023-05-10

Better guide your site visitors through your content with the help of our new ‘article pagination’ option. Programmatically include links to ‘previous’ and ‘next’ pages to the bottom of all your articles.

Find the option under Edit theme → Templates → Article → Article pagination.

Control the width of your page layouts 🔄

2023-05-10

When inserting Confluence ‘page layouts’, you can choose between the default width, ‘wide’ or ‘full width' in the Confluence editor. You will now see the chosen width reflected in the Viewport site (slightly adjusted to fit the Viewport articles).

With this change, we are now also supporting Confluence’s ‘three columns columns with sidebars’ layout option.

Publish your roadmaps with Orderly Databases

2023-04-11

We’ve extended support for Orderly Databases. You can now use the ‘Board’ layout to include great looking product roadmaps in your help center.

More improvements to tables 🔄

2023-03-22

We continue to improve the display of tables to make them more readable and align them further with how they show and behave in Confluence. The recent changes are:

• Tables have an increased default content width 760px (Same as Confluence)

• Tables set to the “go wide” option in Confluence get a width of 850px in Scroll Viewport

• Tables set to the “Full width” option in Confluence get a maximum width of 1192px

• The horizontal scroll shadow is more subtle

Easier to read tables 🔄

2023-03-16

To make tables easier to read, even if they are very wide or have lots of columns, we’ve made a series of changes. Here the most important ones:

• Wide tables get a horizontal scrolling indicator (a shadow on the sides)

• Table columns get a minimum width

• Unordered and ordered lists take up less space inside table cells

Better and more accurate search 🔄

2023-02-23

We’ve improved the ranking of search results to help your help center visitors find the information they’re looking for.

• Pages that exactly match your entered search term are now ranked higher in the search results page than fuzzy matches.

• If using versioned Scroll Documents as content sources: The quick search results on the portal page now only show results of the latest version(s).

New design for article pages 🔄

2023-02-23

We’ve transforms the template for article pages to make help center articles easier to read and to navigate.

It also consolidates some of the article template settings (enhanced and simple search, narrow and wide layout) to reduce complexity for users who are editing the theme.

No more hidden content sources for a more accessible and SEO-friendly portal page 🔄

2023-02-13

In order to make the page more accessible and SEO friendly, we have removed the option to hide content source tiles on the portal page behind a “Show more” button.

Instead of hiding the content sources, we recommend to use the Tiles ordering option to define the order of the content source tiles, and optionally define and organize your tiles into categories.

Structure your article content into multiple columns 🔄

2023-02-01

The Confluence editor lets you structure the content of a page into columns and give each part of the page a different column configuration. This option is called Layouts in the editor toolbar.

With this release your column configurations are now also shown in your Viewport site. Layouts let you better control the visual impact of the content in your Viewport articles.

Publishing your content is faster than before

2022-11-24

Publishing content on your Viewport site is now much faster.

• Multiple pages are generated in parallel and not one by one

• Depending on the size of your site, updates can be up to 5X faster than before

• Any content that is added or changed on your Viewport site, right from the tiniest edit to any new content, is updated faster

→ Learn more about the update on How We Enable Faster Site Generation

Changes to the search page and search components 🔄

2022-11-09

We’ve turned the search page into a single page app. This improves

• the ‘searching' state. We introduce a loading spinner to better signal that the page is still in 'searching’ state

• the overall look and feel. The search results are more compact and easier to overview.

If you have customized the search page with custom code, we recommend that you check your preview site and adjust the code if needed before going live.

→ Learn more about: How Does Search on Viewport Sites Work? 

Adjusted font and paragraph styles 🔄

2022-11-09

We’ve adjusted the typography styles on article pages.

This improvement includes:

• Decreased heading font sizes that harmonize better with body text

• Optimized default margins between different elements (e.g numbered or bulleted lists, paragraphs, etc.)

• Optimized line heights between different text elements

• More discrete position of the ‘copy link’ anchor icon

New supported language: Portuguese

2022-10-27

We have made the help center theme available in a new language: Portuguese.

If you set your site language to Portuguese, error messages and standard texts in places like the footer or search page will automatically adjust.