What are the advantages of using Scroll Viewport over competitors?
Advantages compared to solutions that are not based on Confluence
Cost, time and resource saving: With Scroll Viewport, you are probably leveraging a tool (in this case Confluence) that is already implemented in your organization and that you are already paying for. Compared to other standalone solutions, especially compared to professional technical writing tools, this will result in reduced cost and reduced setup and maintenance time. Viewport is just one quick installation away and ready to be deployed in a matter of minutes.
Lowered learning curve: Since Viewport uses Confluence as the underlying content management system (CMS), you can leverage your team’s existing expertise and knowledge on Confluence, more specifically, on how to create and manage content in Confluence. Most importantly, Confluence is designed to be used by any role and doesn’t require advanced technical writing skills.
Collaboration and breaking down of silos: Since Viewport uses Confluence as its underlying CMS, you can leverage Confluence’s state-of-the-art collaborative features. For starters, it’s likely that you’ll already have most of your team in there. Through features like inline or page comments you can get team members to contribute to your docs who were previously locked out of the solution. This will improve the quality of your content but also the speed of content creation as it will rest on more shoulders.
Single source of truth: By using Confluence as the underlying CMS, you publish your external documentation from the same tool where you also maintain your internal documentation. Your team will always just have to look into a single tool to find everything there is to know about a topic or product and the cycle from internal to external knowledge sharing will be more seamless.
Advantages compared to solutions that are based on Confluence
Performance and availability of the site: Our sites are highly available (even if the underlying CMS, Confluence, is down, the site will be up) and outperforms the sites of competitors in terms of page loading speed (this can be tested with tools like https://pagespeed.web.dev/ ).
More info on How fast and reliable is access to Viewport sites (load time and uptime)?Accessibility of the site: Our help center theme has been optimized for accessibility and has been matched against the Web Content Accessibility Guidelines (WCAG) 2 guidelines. We outperform most competitors in this regard.
More info on Are Viewport Sites Accessible? Our Accessibility StatementSEO: Since Viewport generates a static (as opposed to dynamic site, like most competitors), we rank higher in terms of SEO. That’s because almost everything on a Viewport site is focused on content and loads only very little non-content related data.
More info on SEO – How Is My Site Indexed and Ranked by Search Engines?Privacy & security: Some competitors require that the underlying Confluence space is made public (without any restrictions), so that you can publish content. With Viewport, you don’t have to open up your Confluence space permissions in order to publish content. Furthermore, Scroll Viewport itself doesn’t rely on any tracking cookies in order to function.
More info on How Secure Is Scroll Viewport?Manage version, translations and conditional content: Scroll Viewport is part of a modular ‘Scroll’ solution. It can be enhanced with our content management app Scroll Documents which will allow you to published versioned, translated and conditionalized content.
More info on Display Versions, Display Variants and Create a Multilingual Help Center