Backbone Work Sync 3.1.27-AC
May 2025
Backbone Work Sync 3.1.27 is now available and includes an improvement to attachment syncing in JSM projects as well as a fix for a navigation bug.
Attachments in Description Field (JSM)
Previously, attachments added to the description field in JSM projects did not sync correctly when public comments and attachments were enabled to sync. These attachments appeared as broken previews on the receiving instance. With this release, they now sync to the other instance without problem.
Did you see any “Outgoing Work Item“ errors on May 8th after this release? This occurred when you sync attachments between a JSM and Jira project and the description is empty on the JSM work item, the sync fails. This is already fixed and these JSM work items with an empty description sync again. If you see the errors in the troubleshooting section, please retry them.
Questions?
Do you have questions, or is something not working as expected? Please let us know by creating a ticket in our help center or emailing help@k15t.com.