Name Change: Backbone Work Sync for Jira
As of March 2025, Backbone Issue Sync for Jira changed its name to Backbone Work Sync for Jira.
Why is the name changing?
We are renaming Backbone Issue Sync to Backbone Work Sync to align with Atlassian’s change from “issue” to “work” on Jira Cloud.
What’s changing?
Old Name: Backbone Issue Sync
New Name: Backbone Work Sync
Aside from the name, everything else remains the same. Your syncs will continue to run as usual, and no action is required on your end.
What should you be aware of?
No functionality changes – The app will work exactly as before.
UI and documentation updates – During this transition, you may see both names in our UI and documentation as we update everything.
Update your internal documentation – If you reference “Backbone Issue Sync“ in your internal guides or workflows, we recommend updating them to reflect the new name.
What about Jira Data Center?
Atlassian's change from 'Issue' to 'Work' doesn't affect Jira Data Center. So, you'll still see 'Issue' in the UI and documentation for both Jira and Backbone. Only the Backbone app name has changed.
If you have any questions, feel free to reach out to our support team.