Skip to main content
Skip table of contents

Backbone Work Sync 5.19.3

July 2025

Backbone Work Sync 5.19.3 is now available. This release fixes an empty sync panel problem for data center to cloud syncs on cloud when there were outdated properties. If your partner is on cloud and faces these problems, please upgrade to this version. It also fixes the visibility of the sync panel when the user has the right permissions.

Upcoming Java 8 Deprecation

In an upcoming Backbone release in the coming months, we will be dropping support for Java 8. While Java 8 is still compatible with some Jira versions Backbone supports, such as Jira 8.13, newer Jira versions like 9.7 have already started deprecating Java 8, with full removal from Jira 10 onwards. You can check the Atlassian supported platforms page to see which Java versions are supported for your specific Jira version.

If you're using Backbone on a Jira instance that still runs Java 8, now is a good time to start planning an upgrade to a newer Java version. You can continue using your current Backbone version with Java 8, but future releases may no longer be compatible. Upgrading your Java version will ensure that you can still access the new Backbone versions with new features, improvements and fixes.

Questions?

Do you have questions, or is something not working as expected? Please let us know by creating a ticket in our support system or emailing help@k15t.com.

All updates and fixes in this release

T Key Summary Status Resolution

Data cannot be retrieved due to an unexpected error.

View these issues in Jira

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.